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“Really nice staff” 4 of 5 stars
Review of Hyatt Place Bethlehem

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Hyatt Place Bethlehem
3.0 of 5 Hotel   |   45 W. North Street, Bethlehem, PA 18018   |  
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Ranked #3 of 14 Hotels in Bethlehem
Certificate of Excellence 2014
Pittsburgh
Top Contributor
104 reviews 104 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
“Really nice staff”
4 of 5 stars Reviewed March 30, 2013

We stay at Hyatt Places often and this location was good, as always. Large, clean room, big tv, nice couch to lounge on, great towels, comfortable beds....the best part of the stay was the staff. Everyone from the front desk staff, housekeeping, breakfast staff went out of their way to smile and be helpful. The WiFi here was better than some Hyatt Places I've stayed at. My only complaints were no hot tub (often a pet peeve at Hyatt Places, very few have them), the pool is really small and breakfast on weekdays only goes till 9. I wish there was coffee and tea available after breakfast without the high cost of buying it at their cafe. And why are the toilet paper holders rectangular so that they make such a loud clunking noise? I know it's nit picky but it was annoying in the middle of the night when the kids were asleep. I was disappointed that there was no longer the Portico Spa White Ginger toiletries. Don't know if its this particular hotel or Hyatt Place wide. The location was good. In walking distance to lots of great restaurants and shopping. I would stay here again!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, April 1, 2013
Our staff is absolutely our best asset! We really appreciate you taking the time to let us know how fabulous they all were- from the front desk staff to our housekeeping department. It's refreshing to see how much customer service means to you during your hotel visits! You are right about the Portico Spa White Ginger toiletries; Hyatt Place has replaced this line of toiletries with a dermatology approved brand by Barney Kenet, MD. They smell excellent and really work well during your hotel shower! We thank you again for writing this positive review for our staff and we hope to see you again soon!
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328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
La Crosse, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013 via mobile

The suite was splendid! Very clean interiors and comfortable beds. Staff were warm and friendly. Had no issues with anything. Would recommend anyone to stay here. They have a kitchen on the ground floor. Was stacked up with a good selection of salads.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, March 19, 2013
That's great that you were able to take advantage of our grab n' go, and eat a freshly prepared salad! Our staff truly appreciates all of the kind words you said about the warm and friendly atmosphere that they genuinely create for our guests. Please come back to see us again soon, and thank you for recommending us!
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London
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 14, 2013

I was visiting recently from the UK for a family function and it was my first time in Bethlehem, PA. Not knowing much about the town I was pleasantly surprised by the great central location with amenities close by and the Sands resort easily accessible. The free local transport offered by the hotel is a real bonus. Our twin room was huge by European standards and of a high standard. The overall facilities (inc gym/pool) were also excellent for such a keenly priced establishment and staff are friendly and efficient. Excellent all around, keep it up

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, March 19, 2013
Cheers! We are so glad you enjoyed your stay in Bethlehem, PA! We are so happy that your room was spacious and comfortable for both U.S. and U.K. standards. Please come back to see us again soon, and we will make sure your stay is "excellent all around" for you again!
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Baltimore, MD
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

All of the staff at this location was very nice and extremely helpful. Our room was quiet and clean. The continental breakfast was standard but enough choices. The coffee was amazing!
The location of the hotel was close to great restaurants and shopping. There is a shuttle service to the casino and back...which is great if you want to drink!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, March 19, 2013
We are so happy you were able to experience all of the amenities our hotel has to offer! Being able to take advantage of our shuttle service on a night out is cetainly a plus, and I'm sure help to make your evening even more enjoyable! Thank you for taking time to write this review about the wonderful experience you had at our Hyatt Place hotel- we hope to see you again soon!
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NJ
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 5, 2013

We have stayed at this hotel at least three times since it opened. Walk to the Brew Works and other downtown restaurants plus shops, quick drive to Sands and less than an hour to Blue Mountain.

Great hotel - large/clean rooms, nice breakfast, swimming pool, fitness room. reliable Wi-Fi, comfortable beds.

We are always very happy to visit our friends at the Hyatt Place in Bethlehem.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, March 10, 2013
Your friends at the Hyatt Place enjoy your visits as well! You are certainly right about how great our location is to restaurants in the area, the local casino as well as the ski mountains. All of our associates thank you for taking the time to provide such positive feedback about our staff and hotel. We hope to see you again soon for your fourth visit!
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bklynmom2boys
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2013

Very clean hotel with nicely decorated, spacious rooms & comfortable beds! If you're hungry , skip ordering from their 24/7 menu, while the descriptions sounded great as well as the convenience of it, the food just wasn't good. Other than that, we would definitely stay here again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, February 19, 2013
Thank you Marion D. for taking the time to fill out a review about your recent stay at our Hyatt Place hotel! We sincerely apologize if your Gallery Food order did not meet or exceed your expectations. We hope that you can come back and try the food again in the future! The spinach and artichoke flat bread pizza is my personal favorite, give it a try and let us know what you think. Have a wonderful rest of your winter season and we hope you can get some skiing done!
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Lady Lake, FLorida
2 reviews
5 of 5 stars Reviewed February 12, 2013

Very clean, spacious rooms, great breakfast, pleasant staff, convienient parking. I could just go on. Great for the business traveler, right downtown Bethlehem, walking distance to great restuarants. Highly recommend and I will stay there again.

Room Tip: I don't think there would be a bad room in the place.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMcDonald5501, Manager at Hyatt Place Bethlehem, responded to this review, February 14, 2013
Thank you so much for taking the time to write such a positive review of your stay here with us! Our staff sincerely thanks you and can't wait for you to come back and see us again. Downtown Bethlehem, and the Hyatt Place Staff will be anxiously waiting!
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Additional Information about Hyatt Place Bethlehem

Address: 45 W. North Street, Bethlehem, PA 18018
Phone Number:
Location: United States > Pennsylvania > Bethlehem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Bethlehem
#3 Business Hotel in Bethlehem
#4 Family Hotel in Bethlehem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Bethlehem 3*
Number of rooms: 124
Official Description (provided by the hotel):
Located just two blocks from Historic Downtown Bethlehem, the Hyatt Place Bethlehem hotel is within walking distance of boutique shops, world-class restaurants, a lively bar scene, and historic landmarks. Wtihin a short drive guests can easly visit popular area attractions including the Sands Casino, ArtsQuest, SteelStacks, Pocono Mountain ski areas, Dorney Park and the Crayola Experience. Local shopping options include the Sands Casino Outlets, Lehigh Valley Mall and the Promenade Shops with IMAX theater. ... more   less 
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Also Known As:
Hyatt Place Bethlehem Hotel Bethlehem

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