We received very poor customer service at this hotel. We were made to feel unwelcomed and uncomfortable. No greeting upon our arrival. The man was sitting in the lobby watching TV. We got the impression we were bothering him. About an hour after we checked in, we asked the man at the front desk for extra towels. We had a group of four people, there were only three towels and one shampoo bottle in the room. The man smirked and asked us "how many showers did we plan to take? and if we were going to use his towels for the pool because that was not allowed". My mother told him, that she works at a hotel too and that he should not treat customers like that and if they ask for towels he should provide them without question. He said he did not have a key to the laundry room. My mother suggested that he get towles from an empthy room. He said "I'll see what I can do" We fianlly received towels about 15 minutes later. The ice machine did not work, there was one machine on the premises. The temperature was 98 degrees outside the two days we stayed there. Upon our return from an outing, the houskeeper had turned off our AC unit. It was extremely hot in the room and it took over an hour to cool it down to a comfortable level. I'm all for saving electricity, but when it's almost 100 degrees outside, there should be an exception to leaving the AC on for the customers comfortability. There were staines on my bed. (See Photos) Our stay here was very unpleasant. Will not stay here again, nor would we recommend anyone else stay here. The price is very good but you get what you pay for!
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- Also Known As:
- Super 8 Bradenton-Sarasota Area Hotel Bradenton
- Bradenton Super 8
- Bradenton Super Eight