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“Beautiful hotel” 5 of 5 stars
Review of Holiday Inn Express & Suites Lakewood Ranch

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Holiday Inn Express & Suites Lakewood Ranch
2.5 of 5 Hotel   |   5464 Lena Road, Bradenton, FL 34211 (Formerly Wingate by Wyndham Bradenton - Lakewood Ranch)   |  
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Ranked #3 of 23 Hotels in Bradenton
Englewood, Florida, United States
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed July 17, 2014

Stayed here in June. Nice and smooth check-in, very accommodating and pleasant. Nice breakfast area with an abundance of breakfast items that were fresh and hot. Great start to the day. The rooms were big and comfortable with very nice linens. Clean bathroom and nice pool area. Definately worth the money spent to stay here 3 nights. I would go back again when in the Bradenton area.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly H, General Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, August 24, 2014
Thank you Jennifer! I look forward to your next stay and I appreciate your kind review:)
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285 reviews from our community

Traveler rating
    189
    66
    20
    7
    3
See reviews for
101
78
16
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

We arrived on a Saturday in the middle of a weather storm. The computers were knocked out. The staff continued serving guests without flaws and hesitation. Needed to purchase a few items from the Sundry and yet the computer was still down. After numerous attempts to pay after my stay they would refuse my payment simply because they are truly first class and second to none. I would definitely stay again when in Bradenton. The room was comfortable, clean & classy. 2 thumbs up to this incredible staff who served us Saturday & Sunday Night.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly H, General Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, August 24, 2014
Thank you again sir for your patience and understanding in that situation and I hope that you visit again soon! :)
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phila
Top Contributor
88 reviews 88 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 7, 2014

Stayed here while in town for a le com graduation.This hotel was chosen out of conveince to the convention center. The rooms were large with a microwave and small refrigerator. The room was clean and the bed was comfortable. Breakfast was provided in lobby,it was adaquate. There was a small pool,the towel bin was empty.the hotel was fine for our needs.it was very inexpensive.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, July 24, 2014
Public acknowledgement:

Dear buddyPhila,

Thank you for taking your time to review our property. I am pleased to know that you found our rooms clean and beds comfortable. However, I regret that our hotel location was not in close proximity to your travel needs. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Charisse V.
Case Manager
IHGCare
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Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 5, 2014

Spent one night. One word, spotless. Hotel is superbly maintained. Great front desk attention. Comfortable, big and really clean room and bath. Breakfast was just outstanding. Even trying, can't figure out one complain. Recommended.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly H, General Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, August 24, 2014
Thank you very much. I really appreciate your very kind feedback:) I look forward to your next stay and hope that it is soon.
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Jacksonville, Florida
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 30, 2014

From the moment of check in this hotel was on top of their game. The staff was fantastic, acted like nothing was impossible. The staff (all of them we encountered) smiled and were accommodating. The rooms were clean and well cared for. Over all a great stay and would stay there again.

Room Tip: We were near the elevators and it was not noisy.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly H, General Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, August 24, 2014
Thank you I really appreciate you taking the time to write this review for us. I value your comments and hope to see you again:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kokomo, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 18, 2014

This was our 5th year in a row to stay at this hotel. We never had any complaints until this year. First room was out of Kleenex and TV remote needed new batteries. The HVAC system would not shut off and we all know how loud they can be. It was very had to sleep. So we moved to another room. In this room, lightbulb was out in bathroom, no remote to TV, stains on carpet, one day the maid did not leave any coffee or coffee cups, and on the last day we had no washcloths. Upon check out we complained about these issues. The gal at the front desk could have cared less that we were inconvenienced several times. She just said they were very busy the day before and the maids didn't get all the towels washed before they left. I said then someone should have brought them to our room later. She said "they don't work 24 hours a day". very nasty attitude. She talked to the head of housekeeping and gave us $20 off our bill. We had stayed 7 nights and feel should have received more off the bill. Management needs to be checking out their rooms to see how many little things are not done. We go to this area once a year and next year will probably stay at another hotel.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, Front Office Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, May 20, 2014
I apologize for the multiple break downs that happened on your stay here. This is not the kind of service that we are known for. I have spoken to my team regarding your situation. Please be assured that this will not happen again. I hope that when you visit Bradenton next year you will give us a second chance to prove that we are capable of providing excellent service. If you have the time I would like to speak with you personally. Please reach out to me here at the hotel if you get the chance.
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Springfield, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2014

Visiting family in Bradenton - a great place to stay - very quiet area.
Just off I-75 - easy access to getting to different locations - Bradenton / Sarasota / Ellenton.
Very - very clean ! !
Katie at the front desk was exceptional in assisting.
A site definitely worth considering if traveling to the area or just as a stop along the way.

Room Tip: Note that this hotel is off I-75 - however tucked away in a secluded out of the way property. If th...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, Front Office Manager at Holiday Inn Express & Suites Lakewood Ranch, responded to this review, April 15, 2014
Thank you for your positive review of our hotel. We appreciate every comment regardless if it positive or negative. We learn and improve from both. I will let Katie know that you appreciated her fine guest service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Lakewood Ranch

Address: 5464 Lena Road, Bradenton, FL 34211 (Formerly Wingate by Wyndham Bradenton - Lakewood Ranch)
Phone Number:
Location: United States > Florida > Bradenton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bradenton
#2 Family Hotel in Bradenton
#3 Romantic Hotel in Bradenton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Lakewood Ranch 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Each of our 78 large, comfortable guest rooms is designed to meet your Sarasota/Bradenton area needs, featuring: cordless phones, two-line business phones, refrigerators, microwaves, free high-speed wireless Internet access, high definition flat screen televisions, recliners, coffee makers, iron and ironing board and hair dryers. You will appreciate the two spacious queen-size beds in our Deluxe Double Rooms. Our oversized King Standard Rooms are largest in the area. ... more   less 
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Also Known As:
Wingate By Wyndham Bradenton Hotel Bradenton
Wingate Hotel Bradenton

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