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“Pleasant Stay” 4 of 5 stars
Review of Hawthorn Suites Dayton North

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Hawthorn Suites Dayton North
3.0 of 5 Hotel   |   7070 Poe Avenue, Dayton, OH 45414   |  
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Ranked #18 of 46 Hotels in Dayton
Chicago, Illinois
2 reviews
“Pleasant Stay”
4 of 5 stars Reviewed August 24, 2014

This room served our needs well, with two bathrooms and enough beds. The downside was that the pull-out sofa was not in very good condition and was not comfortable for the person sleeping there. The two beds were very good. It was nice to have actual glassware, however, there were 5 of us, and only 4 of each item. The first floor bathroom had very poor water pressure.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy L, General Manager at Hawthorn Suites Dayton North, responded to this review, August 26, 2014
Thank you so much for choosing our hotel for your recent stay and taking the time to write a review for us! We are so glad that you enjoyed your stay and we look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
    99
    117
    61
    55
    41
See reviews for
137
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79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed July 25, 2014 via mobile

The suite is big, it's disable accesible as requested but there are some major issues. The carpet is old, dingy and tattered. The walls under the kitchen sink and on the side of the bathroom vanity appear to be poorly patched & painted. The doors of the refrigerator weren't throughly cleaned either. The bathroom sink doesn't properly drain and the iron was missing. The outside of the buildings are weathered and in need of a little love.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy L, General Manager at Hawthorn Suites Dayton North, responded to this review, July 29, 2014
I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly.I hope that you would give us the pleasure of having you as a guest again at this hotel or any other brand location in the future.
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Dayton
1 review
4 of 5 stars Reviewed July 23, 2014

We really enjoyed the fireplace. It was very relaxing. The continental breakfast was better than expected also.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy L, General Manager at Hawthorn Suites Dayton North, responded to this review, July 29, 2014
Thank you for sharing your experience with us. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites Dayton North

Address: 7070 Poe Avenue, Dayton, OH 45414
Phone Number:
Location: United States > Ohio > Dayton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Dayton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites Dayton North 3*
Number of rooms: 64
Official Description (provided by the hotel):
Corporate hotel conveniently located at I-75 and Benchwood Lane offering free high speed internet, complimentary daily hot breakfast, Wednesday evening social hour. We are surrounded by restaurants, shopping and entertainment choices. All suites have a full kitchen and living room area with pull out sofa. ... more   less 
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Also Known As:
Hawthorn Suites Dayton North Hotel Dayton
Hawthorn Suites Dayton North Ohio

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