Room 224 and possibly others was terrible. Upon entering the room, I was met with 50 degree temperature. The thermostat was set at 50 with the air conditioning going full blast. Initially, I thought the houskeepers just wanted to cool down in 90+ degree heat and forgot to turn it down. I was wrong! As the room warmed up, the odor of mold became very strong. There appears to have been water damage to this room because under the carpet, the floor was badly damaged and created an uneven surface to walk on. In the morning when I had the aid of daylight, I could also see water stains running down the walls.
If this wasn't enough, the living room couch and chair were so old, worn and stained that they belong in the trash.
Surprisingly in this era of customer service and customer satisfaction, I made all of these details known in a nice way but never received so much as a phone call from the location manager. That speaks volumes to me!
Check your room BEFORE giving your credit card and confirming your stay!!!
- Official Description (provided by the hotel):
- Corporate hotel conveniently located at I-75 and Benchwood Lane offering free high speed internet, complimentary daily hot breakfast, Wednesday evening social hour. We are surrounded by restaurants, shopping and entertainment choices. All suites have a full kitchen and living room area with pull out sofa. ... more less
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- Also Known As:
- Hawthorn Suites Dayton North Hotel Dayton
- Hawthorn Suites Dayton North Ohio