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“Worst Hotel Experience” 1 of 5 stars
Review of BEST WESTERN PLUS Dayton South

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BEST WESTERN PLUS Dayton South
2.5 of 5 Hotel   |   8099 Old Yankee Street, Dayton, OH 45458   |  
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Ranked #12 of 45 Hotels in Dayton
Indiana
1 review
“Worst Hotel Experience”
1 of 5 stars Reviewed 4 days ago NEW

We went to this hotel for our anniversary at the end of September. The first thing we noticed that was wrong was the bathroom door was not aligned properly, and would not shut. A little annoying, but not a huge deal. The first morning we went down to breakfast, and the food tasted terrible, like it had expired the week before. Both my husband and I felt sick after eating. We let the staff know, who said and did nothing about it. Then, we found out the shower didn't work on our last morning. No water came out of the faucet or the shower head whatsoever. We let the staff know when we checked out, and the employee was polite, and let use know we could contact the manager about our stay. She said her hours were 9-5 Monday through Friday. We have tried to contact the manager since we returned home on September 29. It has been almost three weeks now. We have called and left messages on the voice mail, and left messages with the employees to notify the manager and leave on the desk. We have not been able to reach the manager, and our calls have never been returned. We will never stay at this hotel again, and would not recommend it to anyone.

  • Stayed September 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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64 reviews from our community

Traveler rating
    26
    21
    5
    5
    7
See reviews for
26
12
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Centerville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Facility and staff are welcoming and helpful, quiet atmosphere and good access from highways of 675 and/or 75; nice fitness center available easily on first floor. Breakfast staff is outstandingly kind and attentive, guests greet each other and staff and engage in helpful dialogues. TV in breakfast area is on a national news station that delivers the news in a calming relaxed way.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, 6 days ago
Thank you for your review! We are pleased to know that you enjoyed your stay with us. Hope to see you again next time in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dutchie09
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the room was clean, the breakfast was good, and the price of the room was very reasonable for the area. We have stayed there on 3 occasions now, and have been pleased each time.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, 1 week ago
Thank you for your review! We are thrilled to know that you enjoyed your stay at our facility !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel a fair bit for business, sometimes without advance reservations. I selected this hotel due to a very reasonable price advertised in one of those coupon circulars found at rest stops. This Best Western well exceeded what could be expected for the price. My desires when travelling for business include an up to date, well cleaned, and quiet unit in a convenient location. This BW was four for four on that score. Wi Fi was fast enough, breakfast food was good enough, staff is very pleasant. Definitely merits a return visit next time through Dayton.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, 2 weeks ago
Thank you for your review ! We are happy to know that we provide you a great service and we hope to see you again on your next visit!
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Chesapeake, Virginia
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel on recent business/leisure trip to the Dayton area. The exterior of the hotel indicates this is an older property that may not have been kept up in the proper manner. Inside was a differrent story however in everything seemed to have been recently renovated.

The first item I would like to mention is that the staff are doing a great job. There were some very minor issues during my stay which they resolved very quickly.

The important issue for me is that this hotel is very clean. Second is that it is convenient. It is right off of I-675 which can get you to most anywhere in central/southern Ohio. And stores, restaurants, gas stations, and even a hot yoga studio are within a 5 min drive.

Bottom line is that this is a mid-level hotel that provides a good value, is convenient, and has great customer service.

Room Tip: The farther away from the elevator the better.
See more room tips
  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, 2 weeks ago
We are very pleased to know that you enjoyed your stay with us. I hope you will choose this property next time in town.
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Durham, North Carolina
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was great. We thought it was new only to find out it had been renovated two years ago. The maintenance and housekeeping staff must be wonderful. The rooms are spacious and spotless. Everything works as it should. The front desk staff were helpful and pleasant. Breakfast is average. You won't be disappointed if you stay here.

Room Tip: Ask for a room near an elevator. The hallways are long.
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  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, 2 weeks ago
Dear Costumer, thank you for your time to complete this wonderful survey on trip advisor! I delightful to know that you had a great stay at our facility. We appreciate your reviews and I hope to see you again !

Have a great day!
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1 review
5 of 5 stars Reviewed 3 weeks ago

On our return trip from Florida we visited friends and ended up at the Dayton South Best Western. I expected a comfortable safe hotel but my expectations were far surpassed as the hotel is fairly new, modern and was a very pleasant experience.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, 3 weeks ago
Dear Costumer thank you for your excellent review! Our team appreciates your opinion and I am pleased to know that you enjoyed staying at our facility! Have a wonderful Sunday!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Dayton South

Address: 8099 Old Yankee Street, Dayton, OH 45458
Phone Number:
Location: United States > Ohio > Dayton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Dayton
#9 Business Hotel in Dayton
#10 Family Hotel in Dayton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Dayton South 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Newly renovated 126 room hotel - all non-smoking, 37" LCD tv's, microwave and fridges in all rooms ... more   less 
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Also Known As:
Dayton Inn South Hotel Dayton
Dayton Hampton Inn
BEST WESTERN PLUS Dayton South Ohio

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