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“BW Plus Dayton, OH” 4 of 5 stars
Review of BEST WESTERN PLUS Dayton South

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BEST WESTERN PLUS Dayton South
2.5 of 5 Hotel   |   8099 Old Yankee Street, Dayton, OH 45458   |  
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Ranked #10 of 45 Hotels in Dayton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“BW Plus Dayton, OH”
4 of 5 stars Reviewed August 6, 2014

Quiet, out-of-the-way location a short distance from I-75. Room was clean and comfortable. Free internet was a bit slow. Breakfast options very limited, sitting area had plenty of room; tables needed attention. Good place for one night stay on way home.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

We have stayed at numerous places. All across the board. We started reviewing the places because it amazes me how different they can be even in the same chain. (never thought I'd stay at a best western, I pictured them old grungy and run down), but my significant other "decided' to try after getting an add from trip advisor. For a day trip, we gave it a shot.

This is a class A establishment. We were greeted upon our entry, and easily went up to our room. A little concerned that it was right at the elevator doors, on an upper floor. Immediately worried we would hear them all night. (as you would in some establishments). Stepped into the room. PRISTINE clean, King room, with an eye appealing and refreshing ahhhh when walking through the door. It had everything that you have to pay extras for in the snootier hotels. The bathroom was PRISTINE, and decor like a well designed home. We pick places based on the location of things we have planned in an area. Not always able to get a Hyatt. THIS PLACE WAS FANTASTIC. WE DID NOT HEAR THE ELEVATORS. The ice machine the next morning was being hijacked by a party filling every one of their 4ft lockers. (exaggerating) - yet , when it was my turn, IT WAS STILL PRODUCING ICE. Peter at the desk had informed us that he was not familiar with the plans for the place we brought up, and highly suggested if it did not work out to take a detour and visit another place. Wow what great advice. We ditched our original plans and took his advice and loved our trip out. Thank you Peter - Corporate please recognize the staff here. All this and with the much smaller price we paid, we were IMPRESSED! Now when planning our trips, we don't have to keep it limited to what we were familiar with, and we can branch out. He did not tell us we were wrong, just kindly redirected. We will stay again if the chain branches are as nicely done as this one. KUDOS!

Room Tip: Our trip was to stay outside of downtown Dayton, and visit a small town - then to go to the dayton A...
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

We were very happy with the hotel. Was a first rate stay at a great price. The hotel seems to be renovated with nice rooms, beds and lobby. We were happy with our stay and would recommend this hotel. We just wanted to have a day trip and were pleasantly surprised by all the hotel had to offer

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, Tennessee
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2014

The staff is excellent, the room very comfortable, clean and smelled very nice. They were doing some renovating, but still we had a very nice experience there. It isa good place to carry your family, or stay there on business. The breakfast was excellent and had a variety of foods.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McHenry, Illinois
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed here only one night on our way back from a long road trip. The hotel looks newly renovated, the breakfast/dining area is big and well-maintained, and check-in went smoothly. The room we were put in had a bathroom door that wouldn't shut, so we requested a new room and were accommodated right away. The breakfast was good and the beds and pillows were comfortable.

The reason I'm not giving an "excellent" is because the front desk staff wasn't exactly nice or friendly. Also,there is only handicap parking in front of the hotel, so we had to walk a bit in the rain to get to our room.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9372910284.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 3, 2014

Let me preface this by saying that we were with a small group that stayed at this hotel during the weekend of June 21-23, 2014.

Like any good review, there are positive and negative facets to most stays. I'll start with the positives:
- The beds were comfortable and the pillows plentiful.
- The microwave and mini-fridge were spotlessly clean.
- The cheesy eggs, sausage, french toast, and blueberry bagels at breakfast were delicious.
- The fitness room has pretty decent weight tower for multiple weight lifting exercises.
- While I didn't have time to enjoy the pool, the area was clean & the water was perfectly clear.
- The shower water pressure was very good, particularly for a larger building.

Now, for the negatives:
- Breakfast: no cereal, the counters were left cluttered and dirty with globs of food and used plates and utensils for nearly two hours after the breakfast was over, there were only four tiny yogurts in the mini-fridge.
- Fitness Center: the treadmill was too weak to spin the belt if there was any sort of weight on it.
- Room: the furniture apparently doesn't get moved when housekeeping is cleaning, as there was trash near the footstool, a clothing size (M) circular sticker was stuck to the wall of our room, there were no laundry bags in the closet, the A/C was weak and unpredictable.
- Linens: both the bed and bath linens were very stained, the fitted sheets were too small for the nicely sized beds so they popped off everytime anything was placed on the bed.
- Bathroom: the toilet seat was hanging by a prayer to the toilet bowl (I just about slid off onto the floor the first time I sat down), there was just one washcloth in a double occupancy room, there was no exhaust fan to deal with the potential of shower steam but there was NO hot water in the shower our entire stay so steam wasn't an issue.
- Lobby: the carpet in the lounge/computer area was absolutely filthy.
- General: the outer doors to the hotel were consistently unlocked though the cardkey readers were in place so other than your personal room door locks there wasn't any security.
- Front Desk: was constantly unmanned even though the phone was ringing incessantly, the note left on the front counter said to look in the laundry room for the front desk person but no one answered our repeated knocks on the laundry room door (housekeeping later told us that there wasn't anyone in the laundry at that time).

We had the further misfortune of staying at the hotel at the same time as some sort of MidWest soccer tournament. Please, call ahead to the hotel before staying in mid/late June. They were over-full and woefully understaffed. (Management should definitely consider some temporary help during the tournament to give the rest of their guests even a modicum of adequate service.)

We might have addressed these concerns with the fornt desk on our departure, but we were never asked: how our stay was, were there any issues, or what they could improve on. So, we left our concerns here for our fellow travelers to read.

Room Tip: Don't stay here during summer soccer tournament season.
See more room tips
  • Stayed June 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9372910284.


Sincerely,
Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 29, 2014

On a last minute decision to start driving to florida booked here for a Saturday night because it was close to I75 and was aiming to drive to around 11 pm, which made location perfect. The place was really busy but the check in staff while frazzled were very plesant,and had us checked in as quick as possible. Room on first glance looked good...but....the white comforter was smeared with jam or something...not stained..smeared..it was so late and I knew how busy the front desk we just tossed it on the floor...grossed out..wondering what else..next was the truck in the room. The air conditioner was the loudest ever, coupled with the slamming ice vending machine door noise and elevator noise it made for a very poor nights sleep. The bed was comfortable.

When we were asked at check out we shared our story, and the fellow was apologetic and took $10 off the bill, but I did not feel that even with that did we get value for our money. This was a best Western minus not plus experience!

  • Stayed June 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela P, General Manager at BEST WESTERN PLUS Dayton South, responded to this review, September 4, 2014
Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9372910284.


Sincerely,

Veronica Snell
General Manager
BEST WESTERN PLUS Dayton South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Dayton South

Address: 8099 Old Yankee Street, Dayton, OH 45458
Phone Number:
Location: United States > Ohio > Dayton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Dayton
#9 Family Hotel in Dayton
#10 Business Hotel in Dayton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Dayton South 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Newly renovated 126 room hotel - all non-smoking, 37" LCD tv's, microwave and fridges in all rooms ... more   less 
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Also Known As:
Dayton Inn South Hotel Dayton
Dayton Hampton Inn
BEST WESTERN PLUS Dayton South Ohio

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