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“The Cheaper the Better” 4 of 5 stars
Review of Comfort Suites Dayton

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Comfort Suites Dayton
2.5 of 5 Hotel   |   5220 Huberville Ave, Harshman Rd & Springfield St, Dayton, OH 45431   |  
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Ranked #21 of 45 Hotels in Dayton
Indiana
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“The Cheaper the Better”
4 of 5 stars Reviewed October 18, 2012

Ever notice the lower priced hotels give you more. So is the case with the Comfort Suites. Conveniently located directly across from the US Airforce Museum, each room comes with a micro and fridge, YAY. You get free WARM breakfast in the morning YAY. The rooms come with a pull out couch YAY. The bed was not the best for me and hubby as it was very firm, we both woke up to backaches, the pool was small but did the job, and the lack of a hot tub was a shocker. The a/c worked well and the room stayed pretty warm in the eve that we did not need to turn on heat, water was nice and hot and nice curved shower curtain. There are no restaurants in the near proximity but a short drive over the hill and there are plenty. You definitely get your money's worth.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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80 reviews from our community

Traveler rating
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    14
    5
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Cruising on a sailboat in FL Keys
Top Contributor
75 reviews 75 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 6, 2012 via mobile

We stayed here a year ago and enjoyed it enough to come back. Everything was the same including the desk clerk. Check in was very fast. The king bed was very comfortable, shower was hot and the HVAC was quiet. The room was spacious and clean. The only oddity was the clunky old Tube type TV, but we weren't spending much time in front of the tube so it didn't matter.

IMHO this property is the absolute best place to stay if you are visiting the Air Force Museum which is right across the street.

Stayed October 2012, traveled as a couple
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Granite City, IL
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2012

Gosh, we never had ANY problems. We had a king room, that was clean and spacious. The bed was sooo comfy, our room was quiet and we slept like babies. Breakfast was wonderful. The place was clean and didn't smell at all. The pool was nice. Front desk staff was very helpful. We LOVED that this hotel was right across the street from the Air Force Museum, but not in a noisy part of town. We had a fridge and microwave in our room. Stayed here two nights and would stay again if we're ever in that part of the country.

Room Tip: We like king rooms
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Louisville, Kentucky
1 review
1 of 5 stars Reviewed September 11, 2012

Reserved a room at this hotel with a group for my son's soccer tournament labor day weekend and was never informed of any sort of non refundable deposit given we were reserving so close to our arrival date. Upon reserving the room I was never given a reservation number, but I requested that they email me all the information, this never happened.

As things turned out, I had to cancel the reservation do to my work schedule and send my son with another family. When I initially called to cancel the Tuesday before the customer service rep couldn't find my reservation. I called back later in the afternoon and another customer service rep found it after a couple tries eventually needing my card number to do so and informed me it had already been canceled. That was it. No cancellation number, no information about being held accountable for an initial check in charge of one nights stay, nothing. I also discussed this with our team manager and she was never informed of a non refundable booking fee either.

When I checked my account balance Saturday morning I found a $338.58 charge on my debit card from this hotel. After multiple phone calls and discussions with the owner he finally relented to refunding 2 nights of our reservation (which still hasn't happened after 2 weeks) and keeping the first night charge as a "policy fee" for not having cancelled 14 days in advance. The reservation was made 9 days prior to arrival. He also suggested that if I had a problem with this to contact my bank and dispute the charges and eventually hung up on me.

Keeping in mind the supposed cancelation policy I have to ask why none of the families that cancelled their Sunday night stay were held accountable for this "policy fee"? Worst customer service I have ever received from a hotel.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Northeast Ohio
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 20, 2012

Spent 2 nights there when dropping our daughter off at University of Dayton. The area around the hotel was quiet. The room size was pretty good for the price. There were some minor issues with dust/dirt in the room, but not terrible. The breakfast food was quite poor. The staff was friendly.
Contrary to one prior review, no signs of insects at all.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Orlando, Florida
Top Contributor
86 reviews 86 reviews
32 hotel reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 20, 2012 via mobile

I was stationed with the Air Force at Wright Patterson from 1992-1997. I returned to the area for a reunion. This hotel has been built directly across from the USAF Museum since I left.
We stayed there for several days while attending the reunion and visiting the Museum. Very convenient for that purpose. Rooms were large and comfortable. Breakfast was provided but fairly spartan even by Comfort Inn standards. But coffee was available and appreciated all 24 hours. Front desk dealt with several booking issues we had promptly and professionally.
The hotel does sit alone by itself and there are no restaurants within walking distance.
Would we stay here again, we probably would if our visit to Dayton was primarily for the USAF Museum.

Stayed July 2012
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Anchorage, Alaska
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 20, 2012

The staff was amazing. The coin laundry was great. The room was both spacious and clean, even smelling fresh! The bathroom in our room was enormous compared to every other hotel we have visited as a family. Our only regret is that we were unable to stay longer. We will definitely be back when we plan our trip to the Wright-Patterson Air Force Museum!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Dayton

Address: 5220 Huberville Ave, Harshman Rd & Springfield St, Dayton, OH 45431
Phone Number:
Location: United States > Ohio > Dayton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 45 Hotels in Dayton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dayton 2.5*
Number of rooms: 65
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Also Known As:
Dayton Comfort Suites
Comfort Suites Dayton Ohio

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