This was the perfect stay. There was a bit of issue getting the booking for a room as I had to get the help of the manager since there were 2 new desk people that seemed not fully aware of how to book a room over the phone. But the manager took care of that and offered an Oversized King room at a great price to make up for the problem. She knew we needed extra quiet for business and paperwork and made sure we also got the room at the end of hallway on the corner. That was a great idea because the hotel was booked solid with high school wrestlers and other high school groups. But we were fine and quiet in the Oversized King on the corner! The staff was very cordial and extremely courteous always asking if there was anything they could do for us during our stay and that was most appreciated.

We have stayed at Drury Inn & Suites before, but not at this location. We had stayed at the location in O'Fallon, IL for the two previous nights and it was an absolute dream stay.
We were travelling home from Fort Riley, KS to Maryland and didn't want to make hotel reservatons ahead of time because we never knew quite how far we would make it each night. This was going to be our last night before reaching our home, so we made the reservation from the Drury Inn & Suites in O'Fallon, IL. For a Monday night, I thought the rate was a bit high - I believe it was a military rate. There were four adults and a dog and I was shocked when we walked into the room and saw, not only how small the room was, but how small the bathroom was, besides being built into a corner. I made the reservation on line and made it perfectly clear the size of our party. I went down to the front desk and asked them IF this was a deluxe queen room that we were getting, because the room we had in O'Fallon was not only much bigger (plenty of room for the doggie bed) but the bathroom was rectangular, like most bathrooms, and roomy. The bathroom was so bad, that you barely had room to shut the door without hitting yourself in the knees. They told me that it was considered a deluxe queen and that every location could be different depending on the age and size of the location. Not quite what I had expected for a reply.
At check out the next morning, I asked to talk to the manager, but I got the assistant manager. Again, not much help. I told her that I had hoped that by writing that we had a dog, they would have given us a room that had a bit more floor space. I also told her that our bathroom was set up so that the sink was outside the room with the toilet and shower, BUT the toilet was built into the corner and it was such a tight squeeze while sitting in there. She told me that they had no control over how the rooms in the hotel were laid out, and that was just the way the hotel was constructed. She could have cared less about my concern of the size of the room for four adults and a dog. I also told her that there was no floor light overlooking the lounge chair in a corner, making it difficult to sit and read. There also was only one older looking regular lamp on the nightstand between the beds, so there was not enough light for either person laying on the farthest side of each bed to read (we all had KINDLES, iPADS, iPHONES, etc). No reply to the "complaint" about no light in the corner over the lounge chair or the one light on the shared nightstand between the queen beds. I honestly felt like I was talking to a mannequin.
She then told me that the next time we were travelling, and planned on staying in Dayton, to tell them when I made my reservation at Drury that she was upgrading us to a suite. Well, great offer, but I told her that there are no Drury Inn & Suites EAST of Dayton, OH and we would never be travelling east through the "midwest states" because my son in law had just gotten out of the Army and we would never have a need to travel to Kansas again.
I feel like everytime I make a reservation now and we are travelling with the dog, I have to specifically tell them about the dog, her big dog bed and could they possibly give us a larger sized room. In this economy, businesses are more than willing to bend over backwards. I don't feel that I asked for too much when I spoke to those two different people.
I don't feel that the assistant manager handled the situation well, and because of that I would think twice about staying at a Drury Inn & Suites again. We travel quite a bit up and down the east coast, and stay at many different hotel chains (usually Marriott, Sheraton, Hampton, and B&B's) and I don't think Drury Inns & Suites will be added onto that list.

This was our second night in a row staying at a Drury Inn and Suites. We were travelling north on the I 75 home to Canada.
We loved our stay in Marietta Georgia, so it was an easy decision to find another in Ohio.
Loved the free dinner, free wifi, free breakfast and loads of channels on the TV.
After a 7 hour drive, it was nice to have a great place to relax and not worry about finding local food.

We stayed at this hotel while we were in town for a memorial service. We had never stayed in a Drury Inn before but we definitely will be staying in one again. The room was very nice. The beds were comfortable. The service was excellent. They offer a full breakfast every morning which was delicious! They also offer popcorn and sodas in the afternoon. In the evening there were cocktails and hot food (which included hot dogs, baked potatoes, soup, pasta and more). You could easily stay at this hotel and only have to eat out at lunch. There are also tons of restaurants nearby. The location is right off the highway surrounded by other hotels and restaurants so it is convenient but not scenic. I would definitely recommend this hotel.