We arrived at the hotel and our room was filthy. There was a big glob of hair in the shower and the drain was rusty. One of the lamps didn't work, and another one that was mounted on the wall was crooked and almost off the wall. The bedspread had what appeared to be dried blood on it. The blanket looked to be 10 years old, scratchy with holes in it. The sheets were wrinkled and it looked like they weren't changed from the previous customers. When I found pubic hairs on the sheets I decided to check out and stay somewhere else. On our way out we decided to visit the "fitness facility"...what a joke. A broken stair stepper, circa 1985, and a television placed on the floor (the wall mount apparently was broken). Oh, and don't forget a strong smell of mold. As we left we saw a couple of questionable-looking characters enter the motel, which reinforced our decision to check out early. I cannot believe this motel has not been condemned or shut down. It is need of a major overhaul, including new furniture, carpeting, bedding, televisions, everything. I was told that the charges would be reversed, but it's showing up on my credit card. I'll wait a few days, but if this $ is not taken off my credit card I will be contacting the Better Business Bureau. Beware of this place! For the record, we ended up staying at the Courtyard Marriott a few miles away and it was awesome!
Avoid this hotel at all costs!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 5, 2012
Thank you for taking the time to write a review and bringing this to my attention. We sincerely apologize for the substandard condition of your room. At Travelodge, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not
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meet those standards. That is why we had no problems giving you a full refund. We are continually working on improving our property. Once again please accept our apology.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.