Due to my job, I stay in hotels all the time. The staff at the crowne plaza in Dayton have made this my favorite stay! The manager, Andy, came in on his own time to provide shuttle service for us. He also helped with a medical issue. The front desk staff was so welcoming and helpful they made all the difference. I would recommend this particular hotel to any of my family & friends because of the exceptional customer service from Andy & all of the other staff we had the opportunity to deal with.