Generally speaking the Crown Plaza staff is very friendly and helpful; however if you are a Priority Club member make sure your membership number is attached to your reservation when the reservation is made. Mine was not and the staff was really challenged in getting it added to my reservation after the fact. Should have been simple but that was not the case. Rooms are comfortable, plenty of room for your "stuff". The restaurant on the top floor of the hotel offers a limited menu but a great view of the city. The hotel is within walking distance of the Oregon District which has some great locally owned eateries. Also a 5-10 minute drive from Sinclair CC.