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“Cheap place to stay” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   4531 G. Washington Memorial Hwy, Yorktown, VA 23692 (Formerly Days Inn)   |  
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Ranked #7 of 8 Hotels in Yorktown
Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Cheap place to stay”
3 of 5 stars Reviewed April 6, 2013

We arrived a little early and the general manager, Rho Patel, greeted us. He was friendly, the lobby was clean, and nice decor. We were checked in quickly. The only issue I had was the "housekeeper" a female, was not so nice. When we asked for more towels she yelled at us in another language. This hotel offers continental breakfast, but it was literally, snack brand donuts (individually wrapped) twinkies, bagels (no cream cheese) and cereal. Overall the GM was the only friendly face we encountered. The other staff not so much. This hotel is fine for bear minimum stays and basics. Great value. Don't expect much more than just a place to rest and a quick breakfast. It is very pet friendly.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortva640, General Manager at Comfort Inn, responded to this review, September 27, 2013
On behalf of the old hotel management, I would like to apologize for failing to exceed your expectations.Now hotel is operated under New band Comfort Inn and management .Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us Comfort Inn Yorktown, so that we can have chance to provide you with a superior experience.

Sincerely,

Gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
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    8
    11
    7
    15
See reviews for
25
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Detroit Metro, MI
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 1, 2013

Renovations are great, but...there was a lot of construction dust in the bed, on the carpet, etc. The bed spread was turned back and I noticed construction dust there before climbing in bed. The new mirror had fingerprints on it. The construction dumpster was emptied early one morning which was a rude awakening. Most of the furnishings in the room are new, but the mattress, pillows and bedding were not new. The sheets and towels had stains. We stayed in this hotel during the week of Christmas and it was very quiet, probably due to the lack of guests. We had a shortage of hot water in the shower the first morning but didn't experience this problem again during the week. The water pressure in the shower was much lower than we prefer. There was the option of continental breakfast in the lobby but we did not take advantage of this. The lobby was often empty and unattended. There was an odor of curry or asian food every day. We had difficulty getting the correct remote control for the television, which was the old-fashioned tube style. The location was very convenient to the family's home we were sharing Christmas with, unfortunately, we drew the short straw for accommodations there! Several restaurants (IHOP, Sonic, BBQ), coffee shops (Dunkin Donuts and Krispy Kreme to open soon) and other stores (Walmart, CVS, grocery) were very close to the hotel. Next time, we will opt for the floor or couch at our family's home, or another hotel before we stay at Days Inn.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortva640, General Manager at Comfort Inn, responded to this review, September 27, 2013
On behalf of the old hotel management, I would like to apologize for failing to exceed your expectations.Now hotel is operated under New band Comfort Inn and management .Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us Comfort Inn Yorktown, so that we can have chance to provide you with a superior experience.

Sincerely,

Gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 4531 G. Washington Memorial Hwy, Yorktown, VA 23692 (Formerly Days Inn)
Phone Number:
Location: United States > Virginia > Yorktown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 8 Hotels in Yorktown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 44
Official Description (provided by the hotel):
Welcome to Newly Opened Comfort Inn Yorktown , VA. As our guest, you can expect warm hospitality with Hot Breakfast , Free internet, Outdoor Pool and car parking . We're pet friendly hotel. ... more   less 
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Also Known As:
Days Inn Yorktown Hotel Yorktown
Yorktown Days Inn

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