I made our reservations 2 months in advance off of a booking website at 28/night. That was the special that Days Inn was running at the time. When the special was over, anyone who had booked at that pirce had their reservation CANCELED WITHOUT NOTICE. I called 2 weeks before to confirm our reservation and the idiot working the front desk DID confirm. I called an hour before to see if we could check in early AGAIN, HE CONFIRMED MY RESERVATION then when we arrived, 12 hours from home, he said we had no reservations with them. After going back and forth with him, the manager/owner, and the our booking agent the hotel was at fault for not honoring prices that customers book with, and they told me this was not the first time that this specific establishment had done this. SECONDLY, there was a juice spill in their "breakfast area" which consisted of prepackaged cinni rolls, bagels, and cereal.... my neice SLIPPED AND FELL... while the manager sat behind the desk and watched the whole thing. Finally when he got up and walked passed us and got a mop but never once checked to make sure if she was ok. She's 9, fighting back tears and he just kept walking. I would never reccommend this poor excuse for a hotel to anyone!
- Official Description (provided by the hotel):
- Welcome to Newly Opened Comfort Inn Yorktown , VA. As our guest, you can expect warm hospitality with Continental Breakfast , Free internet, Outdoor Pool and car parking . We're pet friendly hotel. ... more less
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- Also Known As:
- Days Inn Yorktown Hotel Yorktown
- Yorktown Days Inn