Both evening and morning staff were very pleasant. We booked 2 standard Queen bed rooms. The first room we were sent to had water running in the bathtub with no way to turn it off. They were very nice about it and immediately moved us to another nearby room that happened to have a balcony (no chairs outside but it was too cold to use anyway). Our single friend was given a room that was quite a bit bigger than ours but standard queen as well. The rooms looked nice and clean however, we found long black hairs on the counter and floor in the bathroom and both room's beds had clean but well worn sheets and blankets with holes in them. Cobwebs hanging from one of the lights. There was 1 single serving of coffee and 1 of decaf with 1 packet with sugar and coffeemate, no stirrer and an additional opened packet with only sweet n low. The continental breakfast included coffee (no water or juice or decaf) and small, very basic and unappetizing sweet rolls, plain croissants and plain mini bagels. The courtyard was covered in leaves, not a place we'd choose to have "breakfast". The hotel has potential but is very lacking in TLC
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- Also Known As:
- Clocktower Hotel Ventura