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“Average” 3 of 5 stars
Review of Four Points by Sheraton Ventura Harbor

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Four Points by Sheraton Ventura Harbor
3.0 of 5 Hotel   |   1050 Schooner Drive, Ventura, CA 93001   |  
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4th Night Free & Credit
Ranked #10 of 21 Hotels in Ventura
Bakersfield, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Average”
3 of 5 stars Reviewed November 12, 2012

Check-in staff was very friendly, and the room was clean. The room was a bit dated, but it was large with complimentary coffee and water. We did have to pay $10 for parking which wasn't advertised. There are a number of restaurants within a 20 minute walk which was convenient.

Room Tip: Avoid being above the restaurant's patio as it was noisy in the evening.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, January 6, 2013
Dear KSweaney,
Thank you for your review of our property. I am glad you enjoyed the area and included the tip about the local restaurants in the Harbor Village. Happy Traveling, Catherine Stevens, Guest Services Manager, Four Points by Sheraton, Ventura Harbor Resort
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306 reviews from our community

Traveler rating
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    68
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    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Mill Valley, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 6, 2012

Just spent three nights here and found location and service perfect. Quiet rooms and super friendly staff. Walk to harbor restaurants. Breakfast not included, but restaurant on site. $10 charge for parking seems odd in this location.

Room Tip: Ask for a room closest to harbor
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, November 13, 2012
Dear Dfleischer,
Thank you for reviewing our property after your recent stay with us. We have many business travelers and appreciate that they need a quiet and welcome place to come home to. I'm happy we were able to make you feel that way. Thank you for traveler tips.
Happy Traveling. Catherine Stevens, Four Points by Sheraton Ventura Harbor Resort
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Los Angeles, California
Top Contributor
147 reviews 147 reviews
108 hotel reviews
Reviews in 59 cities Reviews in 59 cities
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed October 28, 2012

I've been here multiple times and first let me give credit where credit is due: Thank you for what appears to be a turnover of the pathetic front desk of the previous year! Talk about aggressive hospitality in 2012! Nice job with the staff here both am and pm shift! Now the concerns: the room was fine, but inadequately prepared and cleaned. Long black hairs in the bath, no floor towel or soap. C'mon housekeeping, these are basic rooms, get it together! The other thing that bothered me would be invisible to most guests. In years past parking used to be free. I know free parking in most decent hotels in America has gone the way of $2.00 gas. Until recently, the street behind the hotel allowed free parking 7 days a week. I have never seen this street fully parked with cars at any time in the past. This week, I see now that the street doesn't allow parking from midnight until 2 am, 7 days a week. Why would such a silly ordinance apply to a relatively untraveled side street behind the hotel? Most likely, someone in the hotel's management or ownership called in a favor at the City of Ventura's parking and traffic folks, so as to completely shore up at lost parking revenue that was being lost by savvy hotel guests like myself. This ugly shade of greed doesn't look good on you guys!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, October 30, 2012
Dear Viking94708,
Thank you for your review comparison of your stays at our property. We do have an excellent staff and we all care about our guests. The staff will be pleased you appreciate them.
I sincerely hope you informed the Front Desk of the issues you had about your room. They will listen and assist in any area of concern you may have. We do want you to have a clean and comfortable stay.
Our parking fee has been in effect for over a year and was a necessary addition to Guest Services. Parking is premium in beach areas and we chose to secure ours for our guests. We have no control over City Parking Regulations.
I hope you will visit us again. Happy Traveling.
Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort
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Olympia Washington
Top Contributor
107 reviews 107 reviews
24 hotel reviews
Reviews in 47 cities Reviews in 47 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 24, 2012 via mobile

Stopped here by the Vemtura Harbor while on a CA coast road trip. Good sized king bed room. Not much of a view for a "view rom" and what appears to be a rock pit outside the sliding glass door-no landscaping. Other than that it is your average strip mall hotel, nothing special. The restaurant is just so-so too.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, October 30, 2012
Dear MCMC1953,
Thank you for your review of our property. We are happy you were able to have a rest stop with us before you continued your journey. Happy Traveling, Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort.
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San Luis Obispo, CA
Top Contributor
97 reviews 97 reviews
50 hotel reviews
Reviews in 54 cities Reviews in 54 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 22, 2012

My hubby and I got a decent deal via an online bid. Maybe this is why we got the laundromat room - the dampest, most fabric softener smelling hotel room we've ever stayed in. The Average rating is generous, especially considering the subtropical climate of the room.
The carpet was damp and seemed to have been cleaned earlier, and left in an unventilated room till we checked in about 6 PM. And the room smelled strongly of cleaning supplies. So, at least it was clean.
The A/C unit was old and busted, not able to pull much of the moisture out of the room. The mattress was OK for being springs. At least the beds had real blankets on them...nice, clean, real blankets. We like blankets over foo-foo duvets any day, or night!
The lobby area is nice, as is the spa/jacuzzi and the pool. The dining area was also nice. Too bad our room was not as nice when it came to comfort.
For breakfast, order just one $10 Sheraton Breakfast special: it's more than enough eggs, bacon, hash browns and toast for two.
Great location near the harbor.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, November 13, 2012
Dear LRutherford,
Thank you for taking the time to review our property. I am sorry that you were uncomfortable in your room but pleased that you did enjoy the amentities we have. It is unfortunate that you were not moved to a different location and that you had problems that were not addressed during your stay. Our Front Desk will always try their best to accomadate changes. Please call them if you ever stay again and have concerns. We are replacing the heating and air conditioning units. Again, I apologize for the discomfort you had during your stay.
Happy Traveling. Catherine Stevens, Four Points by Sheraton Ventura Harbor Resort
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San Bernardino, California
1 review
5 of 5 stars Reviewed October 20, 2012

I use this hotel every time I go to Ventura. It has always been very clean and very well run. The check in desk staff are friendly and helpful. The rooms are clean and what I would hope for from a hotel. Many of the rooms have a small balcony with two chairs and has a view of the harbor. The food service is great. I've tried their breakfast buffet, regular breakafst and dinner. The food and service couldn't be better.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, October 21, 2012
Dear Bob L.,
Thank you for letting us know you have stayed with us several times and for giving us a great review. We have so many wonderful frequent guests and we try to let them know how happy we are to see them. Every staff member will be pleased to know you are taken care of when you are here. Happy Traveling. Catherine Stevens, Four Points by Sheraton Ventura Harbor Resort.
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San Antonio, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 6, 2012

Stayed last week for one night and found the property very clean and nice. The desk staff were friendly and helped accommodate us - especially when we had a sick kid at 3am. Room was large and comfortable. We walked around the property and were always greeted by staff in a friendly manner. Drove into town and enjoyed the beach town atmosphere of Ventura. Would stay again if in the area.

Stayed September 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review, October 8, 2012
SAFamily5,
Thank you for your review of our property and staff. I remember how sad the Front Desk was when they told me your child was ill. We are happy you were able to enjoy our town and would come again. I hope you have many adventures and wonderful memories.
Happy Traveling, Catherine Stevens, Guest Services Manager Four Points by Sheraton Ventura Harbor Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Ventura Harbor

Address: 1050 Schooner Drive, Ventura, CA 93001
Phone Number:
Location: United States > California > Ventura
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Ventura
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Ventura Harbor 3*
Number of rooms: 106
Official Description (provided by the hotel):
The only hotel on the Ventura Harbor, the Four Points by Sheraton Ventura Harbor is nestled on 17 acres of prime coastal land along California's Gold Coast. ... more   less 
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Also Known As:
Four Points By Sheraton Ventura Harbor Hotel Ventura
4 Points By Sheraton Ventura Harbor
Four Points Ventura Harbor
Ventura Four Points

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