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Four Points by Sheraton Ventura Harbor: Traveler Reviews

3.0 of 5
1050 Schooner Drive, Ventura, CA 93001
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Four Points by Sheraton Ventura Harbor
Ranked #4 of 20 hotels in Ventura
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196 reviews from our community

Traveler rating
    50
    67
    43
    16
    20
See reviews for
Families
54
 
Couples
51
 
Solo
12
 
Business
34
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Mill Valley, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Perfect business hotel”
5 of 5 stars Reviewed November 6, 2012

Just spent three nights here and found location and service perfect. Quiet rooms and super friendly staff. Walk to harbor restaurants. Breakfast not included, but restaurant on site. $10 charge for parking seems odd in this location.

Room Tip: Ask for a room closest to harbor
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dfleischer about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
November 13, 2012
Dear Dfleischer,
Thank you for reviewing our property after your recent stay with us. We have many business travelers and appreciate that they need a quiet and welcome place to come home to. I'm happy we were able to make you feel that way. Thank you for traveler tips.
Happy Traveling. Catherine Stevens, Four Points by Sheraton Ventura Harbor Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, California
Top Contributor
60 reviews 60 reviews
47 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
“Stayed here in the past, mostly improved but some concerns”
3 of 5 stars Reviewed October 28, 2012

I've been here multiple times and first let me give credit where credit is due: Thank you for what appears to be a turnover of the pathetic front desk of the previous year! Talk about aggressive hospitality in 2012! Nice job with the staff here both am and pm shift! Now the concerns: the room was fine, but inadequately prepared and cleaned. Long black hairs in the bath, no floor towel or soap. C'mon housekeeping, these are basic rooms, get it together! The other thing that bothered me would be invisible to most guests. In years past parking used to be free. I know free parking in most decent hotels in America has gone the way of $2.00 gas. Until recently, the street behind the hotel allowed free parking 7 days a week. I have never seen this street fully parked with cars at any time in the past. This week, I see now that the street doesn't allow parking from midnight until 2 am, 7 days a week. Why would such a silly ordinance apply to a relatively untraveled side street behind the hotel? Most likely, someone in the hotel's management or ownership called in a favor at the City of Ventura's parking and traffic folks, so as to completely shore up at lost parking revenue that was being lost by savvy hotel guests like myself. This ugly shade of greed doesn't look good on you guys!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Viking94708 about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 30, 2012
Dear Viking94708,
Thank you for your review comparison of your stays at our property. We do have an excellent staff and we all care about our guests. The staff will be pleased you appreciate them.
I sincerely hope you informed the Front Desk of the issues you had about your room. They will listen and assist in any area of concern you may have. We do want you to have a clean and comfortable stay.
Our parking fee has been in effect for over a year and was a necessary addition to Guest Services. Parking is premium in beach areas and we chose to secure ours for our guests. We have no control over City Parking Regulations.
I hope you will visit us again. Happy Traveling.
Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort
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Olympia Washington
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
“Okay if you just need a comfy bed while passing through-don't choose as a destination hotel.”
3 of 5 stars Reviewed October 24, 2012

Stopped here by the Vemtura Harbor while on a CA coast road trip. Good sized king bed room. Not much of a view for a "view rom" and what appears to be a rock pit outside the sliding glass door-no landscaping. Other than that it is your average strip mall hotel, nothing special. The restaurant is just so-so too.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mcmc1953 about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 30, 2012
Dear MCMC1953,
Thank you for your review of our property. We are happy you were able to have a rest stop with us before you continued your journey. Happy Traveling, Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort.
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San Luis Obispo, CA
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
“Like sleeping in a laundromat”
3 of 5 stars Reviewed October 22, 2012

My hubby and I got a decent deal via an online bid. Maybe this is why we got the laundromat room - the dampest, most fabric softener smelling hotel room we've ever stayed in. The Average rating is generous, especially considering the subtropical climate of the room.
The carpet was damp and seemed to have been cleaned earlier, and left in an unventilated room till we checked in about 6 PM. And the room smelled strongly of cleaning supplies. So, at least it was clean.
The A/C unit was old and busted, not able to pull much of the moisture out of the room. The mattress was OK for being springs. At least the beds had real blankets on them...nice, clean, real blankets. We like blankets over foo-foo duvets any day, or night!
The lobby area is nice, as is the spa/jacuzzi and the pool. The dining area was also nice. Too bad our room was not as nice when it came to comfort.
For breakfast, order just one $10 Sheraton Breakfast special: it's more than enough eggs, bacon, hash browns and toast for two.
Great location near the harbor.

Stayed October 2012, traveled as a couple
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Ask LRutherford about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
November 13, 2012
Dear LRutherford,
Thank you for taking the time to review our property. I am sorry that you were uncomfortable in your room but pleased that you did enjoy the amentities we have. It is unfortunate that you were not moved to a different location and that you had problems that were not addressed during your stay. Our Front Desk will always try their best to accomadate changes. Please call them if you ever stay again and have concerns. We are replacing the heating and air conditioning units. Again, I apologize for the discomfort you had during your stay.
Happy Traveling. Catherine Stevens, Four Points by Sheraton Ventura Harbor Resort
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San Bernardino, California
1 review
“excellent”
5 of 5 stars Reviewed October 20, 2012

I use this hotel every time I go to Ventura. It has always been very clean and very well run. The check in desk staff are friendly and helpful. The rooms are clean and what I would hope for from a hotel. Many of the rooms have a small balcony with two chairs and has a view of the harbor. The food service is great. I've tried their breakfast buffet, regular breakafst and dinner. The food and service couldn't be better.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bob L about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 21, 2012
Dear Bob L.,
Thank you for letting us know you have stayed with us several times and for giving us a great review. We have so many wonderful frequent guests and we try to let them know how happy we are to see them. Every staff member will be pleased to know you are taken care of when you are here. Happy Traveling. Catherine Stevens, Four Points by Sheraton Ventura Harbor Resort.
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Additional Information about Four Points by Sheraton Ventura Harbor

Also Known As:
Four Points By Sheraton Ventura Harbor Hotel Ventura
4 Points By Sheraton Ventura Harbor
Four Points By Sheraton Ventura Harbor Hotel
Four Points Ventura Harbor
Four Points Ventura
Ventura Four Points
Address: 1050 Schooner Drive, Ventura, CA 93001
Phone Number:
Region: United States > California > Ventura
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 20 hotels in Ventura
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The only hotel on the Ventura Harbor, the Four Points by Sheraton Ventura Harbor is nestled on 17 acres of prime coastal land along California's Gold Coast. ... more   less 
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