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Four Points by Sheraton Ventura Harbor: Traveler Reviews

3.0 of 5
1050 Schooner Drive, Ventura, CA 93001
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Four Points by Sheraton Ventura Harbor
Ranked #4 of 20 hotels in Ventura
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196 reviews from our community

Traveler rating
    50
    67
    43
    16
    20
See reviews for
Families
54
 
Couples
51
 
Solo
12
 
Business
34
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tucson, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
“outstanding customer service”
5 of 5 stars Reviewed September 27, 2012

When we checked in to the hotel the manager went out of his way to assist us in securing another room and another night on a crowded week-end. Complete patience on his part and no amount of time to spend with us on the phone with SPG was a problem for him.
Top notch customer service, thank you!
In gratitude,
Sarah

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sunnysarah520 about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 8, 2012
Dera sunnysarah520,
Thank you so much for letting us know that we were of help to you during your stay with us. We do have a fantastic staff and Manager. I hope you come and stay with us again. We will wow you again.
Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort
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Mal07
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Good location and great for a one night stop over”
4 of 5 stars Reviewed September 27, 2012

We stumbled into the Four Points by Sheraton Ventura Harbour after driving down from Monterey Bay earlier that day. We were hoping to make it into LA, but it was getting late and we decided to pull off the 101 and find somewhere to stay instead, rather than press on.

As we just turned up we were unsure of availability, so checked at the front desk where we were given a choice of rooms and floors. We ended going for the 3rd floor to have a bit of a better view over the harbour, not that we could see much in the dark and fog. The room itself was clean spacious and is what you expect from a Four points. The bathroom was spotless. We only stayed for one night as we were heading onto Vegas the next day, so can’t comment about any of the facilities as we didn’t use them, due to an late night and early start.

The Hotel staff were friendly and gave us a couple of recommendations of where to go for dinner, which was good, as we had no idea of the area. They even printed off a map for us, so we had a better understanding of where we were.

The only downside is that you are charged $10.00 per day for your car, we couldn’t quite understand this, as the car park was fairly big and not even a quarter full, and couldn’t really see any other way to get to the hotel.

All in all though it is what you expect from a Four Points, clean and large rooms.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mal07 about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 8, 2012
Dear Mal07,
Thank you for your review of our property. We welcome many travelers, just like yourselves, who are on their way to a distant place. As a long time traveler myself, I know how nice it is to have maps and directions, suggestions on shopping and restaurants, all available from the Front Desk. I makes you feel less a stranger. We hope you had a great trip. Happy Traveling, Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort
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EEChris77
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
“Stay In Ventura Sheraton 4 Pointd”
4 of 5 stars Reviewed September 25, 2012

Traveled to Ventura, CA in July. Made reservations at the Sheraton 4 Points Ventura, had a great stay. The staff was wonderful and could not have done any more for me and my family. At one point 22 of us met in the lobby, and they offered more chairs and drinks service. The pool is lovely in a beautiful garden setting. The view of the marina each morning was breath taking as well as the strawberry fields all around. We walked to the shops and restaurants on the waterfront and we could have rented bikes at the hotel also. Our room was spacious, there were 4 of us in the room and we were comfortable in the two queen beds. The room was clean and we would stay there again anytime.

Room Tip: Ask for one with balcony overlooking the marina, or one close to the pool
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask EEChris77 about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 8, 2012
Dear EEChris77,
Thank you for letting us know how well we did in making your stay pleasant. It is always so nice to hear. The staff really does like...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
palmdale ca
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Weekend Getaway”
4 of 5 stars Reviewed September 11, 2012

We stayed at this property for a little family weekend away. I was a nice property, clean, and friendly staff. Very close to the Harbor village which was nice. My only real disappointment about this trip was not really the hotels fault but I was in the pool area with my husband and 3 year old daughter. After an hour or so of swimming we were about to head to the room and get ready for dinner. As we were heading to the room we decided to stop at the jacuzzi and enjoy the warm water for a minute. A few minutes after we got in a man came in with a little ice chest FULL OF BEER!! I'm pretty sure alcohol is not allowed in areas like that but I could be mistaken. Anyways after about 5 minutes of my family and the man being in the jacuzzi, in a not so polite manner the man told us that children should not be allowed in the jacuzzi area. Which of course upset my husband and myself because my daughter was not even being bad she was sitting in my lap relaxing in the warm water. In order to avoid a confrontation we packed up our things and left, but that whole thing kind of ruined our experience. Again this is not something that was the hotels fault but maybe the hotel should keep a closer eye on their pool and spa areas to prevent drunk rude men from making other guest uncomfortable.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Stephanie S about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 10, 2012
Dear Stephanie S,
Thank you for taking the time to tell us about your experience at our property. I am sorry your family was unable to enjoy your time together. Family time is so important. We do patrol our open spaces and do not allow the behavior you described. Notify the Front Desk anytime you encounter that kind of behavior at any hotel. Please let me know if you come to visit us again. Happy Traveling.
Catherine Stevens, Guest Services Manager, Four Points by Sheraton Ventura Harbor Resort
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Atlanta
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“A Four Points by any other name...”
3 of 5 stars Reviewed September 5, 2012

I admit to being a bit spoiled... my husband is platinum (or whatever the highest membership is called), so when we travel with him, we are used to great upgrades and superior service. I'm a bit disheartened with Four Points... it's a decent hotel; clean and normally appointed. While it's on the water, it's sort of in the middle of nowhere and when we asked where to go, were directed to the harbor area which is dull and vanilla. We had no idea Ventura had such a cool little downtown till we passed through on our way back down the coast... I wish we had been advised better. I had promise my kids the breakfast buffet (they love a hotel buffet??), which the hotel info book claimed to have, but it wasn't available. We ate off the menu in the empty restaurant (on a Thursday), and I sent my food back because the cheese tasted moldy. The staff was friendly, the rooms were clean, and that is the most important thing. But unless you are just wanting a place to lay your head, I'd look elsewhere.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Dexter'smomma about Four Points by Sheraton Ventura Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Guest Relations Manager at Four Points by Sheraton Ventura Harbor, responded to this review
October 10, 2012
Dear Dexter'smomma,
Thank you for taking the time to review our property. I am sorry you were not 100% satisfied with your stay with us. We value...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Ventura Harbor

Also Known As:
Four Points By Sheraton Ventura Harbor Hotel
Four Points By Sheraton Ventura Harbor Hotel Ventura
4 Points By Sheraton Ventura Harbor
Four Points Ventura Harbor
Four Points Ventura
Ventura Four Points
Address: 1050 Schooner Drive, Ventura, CA 93001
Phone Number:
Region: United States > California > Ventura
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 20 hotels in Ventura
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The only hotel on the Ventura Harbor, the Four Points by Sheraton Ventura Harbor is nestled on 17 acres of prime coastal land along California's Gold Coast. ... more   less 
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