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“January 2013 stay” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   2094 East Harbor Boulevard, Ventura, CA 93001   |  
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Ranked #1 of 20 Hotels in Ventura
Blanchester, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“January 2013 stay”
4 of 5 stars Reviewed January 25, 2013

This was a clean and friendly place to stay, and A very convenient place to stay if you are going on a trip with Island Packers. There were 3 adults in our party and we stayed in the 2 bedroom suite which was perfect for us. The fireplace and wet bar make for added enjoyment and convenience. The only problem I had was the Internet access. In Room 201, I could not get a signal; the routers were on the first and third floors. The hotel staff had the ISP call me directly, which was nice, but we could not resolve the problem. So, since I was traveling for pleasure, this was not a show stopper, but if traveling for business, it could have been.

Room Tip: The 2 bedroom suite is good for more than 2 adults, but we could not get good Internet reception in...
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 29, 2013
Dear Lesle08,
Thank you for your review. We are glad that we were able to provide a room that comfortably accommodated your traveling party. Our suites are great for two separate groups traveling together or families with children because they have two separate bedrooms for privacy and a living room where everyone can gather. We are sorry you were unable to connect to the internet and that this problem was not resolved during your stay. We understand how frustrating it is to be disconnected from your e-mails and the cyber world while away from home. All of our guests are always welcome to access the computer and printer in the lobby free of charge. We hope you enjoyed your trip to the beautiful Channel Islands and we invite you to return again soon!

Sincerely,
Comfort Inn Staff
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623 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Las Vegas, Nevada
Top Contributor
319 reviews 319 reviews
46 hotel reviews
Reviews in 84 cities Reviews in 84 cities
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed January 6, 2013

Stayed in rm 307 which has a nice jetted tub. The bed was very comfortable. It is right across from the In-and-Out Burger, but the double windows were not a problem for that. I did here freeway noise, but with the good thermostat controlled high quality a/c & heat it totally drowned out the noise. There were vinyl two windows, with maybe a weather-stripping problem. I would recommend a wave sound machine or beeswax/cotton/lanolin ear plugs if you don't run the unit or like to have the window open. You are right next to the freeway. You have to go about 200yds to the Denny's for your breakfast voucher. It did cover 2eggs, juice, fruit or other four choices. Yes the parking was limited, so if you have a big long truck it might be a little tight. Would I stay here again? Yes!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 10, 2013
Dear airebornranger,
Thank you for taking the personal time to leave feedback regarding your recent visit. We are sorry to hear you incurred noise from the neighboring freeway throughout your night. As you noted, each of our rooms have been installed with double paned windows which block all exterior noises. We will have our maintenance team examine the weather stripping in this room immediately, as you have suggested. Most of our guest’s find these windows provide a great benefit and ensure a quiet night’s sleep which is essential while on the road. We are delighted to hear you will return and our agents are looking forward to meeting with you again!

Sincerely,
Comfort Inn Staff
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Madera, California
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 4, 2013

We have stayed here before and really like the convenience of the location for visiting family in Ventura. The rooms are a little small, but clean and friendly staff. It is very quiet considering it is right next to the freeway. Parking is a little cramped, and we have a big pick-up, but you can park next door at In-and-Out if needed. Beds are a little hard for me.

Room Tip: We always ask for a top floor in a quiet location.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 10, 2013
Dear awebCA,
Thank you for your review. We love to see guest’s returning to our facilities because it provides our staff the opportunity to build a relationship with you. Through this we can find out more about your reasons for traveling and personal preferences, which allows us to serve your individual needs more thoroughly. Thank you for noting the extra measure we have taken to arrange extra parking for the nights when our lot gets crowded. We are glad to hear that while driving a larger vehicle you have been able to successfully utilize these accommodations. We hope to see you again soon the next time you are visiting family in town!

Kindly,
Comfort Inn Staff
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Stanford, California
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 2, 2013

When we pulled up to the motel, a gentleman pacing outside muttering to himself made us a little nervous. A fellow guest at the check-in counter notified the staff (Katherine?) that there was a "homeless man" loitering outside. Katherine mentioned gently and graciously that he was a fellow guest but she would be willing to have a word with him. Her attitude and response to this incident, as well as our check-in process was exemplary. She is a star!

The 2 bedroom suite with 2 queen beds was spacious. We appreciated the fact that each bedroom as well as the living area had it's own aircon unit and thermostat. Our request for a pack-n-play was met almost immediately. Unlike other reviewers, we had no problems with our towels whatsoever. However, I like padding around the rooms barefoot and I do admit that the carpet left my feet a little gray!

Breakfast at Denny's was great- our 2yr old son was provided a breakfast voucher too. We could each choose 4 items, which ranged from pancakes, toast, english muffins, hash, bacon, sausage, eggs, fruit bowl, oatmeal, grits, juice, coffee, milk, hot chocolate and then some. This was more than enough to start our day! You have to be seated at Denny's by 930am, which was not a problem for us, and is a fairly standard breakfast time for most motels with their own breakfast rooms.

Wifi was speedy and unproblematic. Although situated close to the freeway, and right next to the stairwell *and* right opposite the elevator, we did not hear a thing. We saw other guests on our floor so we knew we weren't the only ones. They deserve top marks for soundproofing!

Room Tip: Had a room opposite the elevator and next to stairwell, yet did not hear a thing. No elevator ding n...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 5, 2013
Dear FriesandFoieGras,
Thank you for taking your personal time to leave such kind compliments for our staff. Each of our team members work diligently to ensure our guest’s requests and needs are met in an efficient manner and we are glad you were able to feel the benefit from our attention to detail. As you noted, travelers receive many amenities when stay at our facilities. Each room is equipped with a microwave, refrigerator, free wireless internet, and a complimentary hot breakfast at Denny’s. In addition, we are located near the ocean, freeway, and downtown; every place a traveler would want to utilize! We would like to take this opportunity to apologize on behalf of the gentleman you encountered upon at check in. Again, we thank you for noting our diligent and poise demeanor regarding this matter. We hope you will return to Ventura soon and we invite you to stay at the Comfort Inn again.

Kindly,
Comfort Inn Staff
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Stockton, CA
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 30, 2012

This is my 2nd stay at this location and I chose it based on the good experience I had had previously. I chose a king bed room, but it was no where as nice as the room I had previously had, which was 2 queens. This room (306) was stuffy and small. My husband was not happy with it and didn't feel it warranted the rate of ~$90/night. So the next morning we inquired about moving and since the only rooms available were queens, we chose one of them. Everything was much more to our liking. The beds were comfortable, the pillows plentiful, and even though the In-N-Out Burger was outside our window, we never heard any noise as there are double windows. The front desk staff were so very friendly, both the young lady who was working when we checked in and the young man who was so gracious to move us to another room. Referencing a prior comment about hairs on the towels, I must say I found a long black hair in the bathtub of the 1st room with the King bed, but don't recall any problem with the 2nd room. Thank you, Comfort Inn. We would return.

Room Tip: Avoid the rooms with the King beds assuming they'll all be situated in the same general location...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 3, 2013
Dear WanaBinHawaii,
Thank you for your kind words! We remember your review from last year quite fondly and we are delighted to see you return and enjoy our accommodations again. Thank you for mentioning the double paned windows in our rooms as this is one of our most essential amenities. Upon arrival, many travelers are concerned about noise from the neighboring freeway or restaurants but by use of these windows all outside noise is completely blocked. As a result, guest’s can utilize our prime location and also enjoy a quiet night of sleep! We hope you will return for a third time and provide the opportunity to serve you even better.

Sincerely,
Comfort Inn Staff
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Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 28, 2012

My wife and I had to book a room last minute on a trip to Ventura and picked this hotel based on its good price and mostly good reviews. The room was average, fairly dated, but overall ok.

After making it up to our room, when my wife went to take a shower, she found long black hairs on the first 2 towels she picked up. Being concerned with the cleanliness, we went to the front desk for more towels. After 3-4 trips to the front desk, at least 6 bath/hand towels and wash cloths had hairs on them, none of which were our own. We began to question the overall cleanliness of the hotel and wished to get our money back and go across the street to pay $25 more at the Marriott across the street. However, we were told that this wouldn't be possible until the next day (though we had been in our room for <1 hr). To her credit, the front desk attendent shared our concern and stated she would show the towels to the manager. We stuck it out and stayed the night, but received no help in the morning and no response from management. I rated the service a 2/5 only because the attendent was very congenial.

It's well worth your money to stay across the street

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 3, 2013
Dear Brandon E.,
Thank you for taking a moment and bringing your concerns to our attention. We are truly sorry for any discomfort and inconvenience you incurred throughout your towel debacle. Please let us reassure you, this not a common reoccurrence at our facilities. Our housekeepers take extra care to inspect all of our linens prior to folding and placing in the rooms, it was disappointing to learn a couple had slipped through the cracks. We have shared your comment and our team is adamant not to hear of this a second time. We appreciate your ability to be objective and pay compliments to our front desk staff. The customer service our agents provide is one of our greatest assets and we love to hear how our guest’s enjoy their interactions. If there is anything we can do to remedy the situation further please do not hesitate to contact us. We hope to see you in Ventura again soon.

Kindly,
Comfort Inn Staff
805-653-5000
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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2012

We had a wonderful stay at this Comfort Inn on a recent road trip to SoCal. The staff were friendly and wonderful. The room was great. You can walk down to the beach and pier. The hot breakfast at the neighboring Dennys was an added bonus.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnVenturaGM, Manager at Comfort Inn, responded to this review, January 3, 2013
Dear arnp,
Thank you for taking the time to leave feedback on your stay at our hotel. We appreciate you making note of our staff’s hard work and we are glad by our friendly demeanor you were able to relax. As you noted, all of our guest’s receive a complimentary breakfast at Denny’s across the street. We are proud to have formed a partnership with our neighboring businesses to guarantee our guest’s receive a great value when staying with us. We’d like to invite you to return the next time you are in Ventura!

Sincerely,
Comfort Inn Staff
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Additional Information about Comfort Inn

Address: 2094 East Harbor Boulevard, Ventura, CA 93001
Phone Number:
Location: United States > California > Ventura
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Ventura
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 42
Official Description (provided by the hotel):
Our property is centrally located between the Ventura Harbor Village where you'll find many unique shopping and dinning options and Downtown San Buenaventura where you can experience the vibrant cultural environment and nightlife known to this beautiful coastal gem. ... more   less 
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Also Known As:
Comfort Hotel Ventura
Comfort Inn Ventura
Ventura Comfort Inn

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