This hotel has several glowing reviews recently by those attending the bowling tournament in El Paso. We were not attending the tournament, and see the hotel in quite a different light. While the hotel was clean, and included breakfast, and the staff were friendly - they were not exactly accommodating for us.
1) The free shuttle would only take us within a 1.5 mile radius, which doesn't include anywhere we wanted to go (hotel is in downtown). They would not take us to any shopping center or mall.
2) Had to get a Taxi (driver recommended by the Hotel) and the Taxi tried to overcharge us (arrived with $5 already on the meter).
3) Breakfast was low quality - cheap ingredients, poor taste. (We do not care for biscuits and gravy.)
4) Room was right next to a major highway, and it was difficult to sleep due to the traffic noise.
5) A/C ran constantly -- noisy window unit, and could not keep the room cool (this is mid-June).
6) Pool is located right next to the major freeway - and also in the blazing sun with no shade.
I don't doubt that the bowlers had a good time here at this hotel, but it's not for everyone, and if I ever return to El Paso I'll stay somewhere else.
- Official Description (provided by the hotel):
- We are centrally located in the Downtown area right off of Interstate 10. We are a non-smoking hotel with 110 rooms, 9 floors. We offer free deluxe american breakfast which includes: cheese omelets, bacon, sausage, biscuits w/ gravy, cinnamon rolls, muffins, juice, coffee, cereals, and much more. We offer free internet wireless throughout the hotel and in each room. We offer free shuttle service to and from the airport and surrounding areas. We have a gift shop, cardio room, business center, and an outdoor seasonal pool. We also offer free complimentary newspaper. We have a Manager's Reception every Wednesday night from 5:30pm - 7:00pm where you can enjoy our dinner buffet with wine, beer, soft drinks, and water. ... more less
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- Also Known As:
- Holiday Inn Express El Paso - Central Hotel El Paso
- Holiday Inn El Paso
- El Paso Holiday Inn