We chose to stay here because of the free shuttle, the close proximity to the airport, and the free breakfast. Those features were nice, but it didn't make up for the things we encountered during our stay.
Our room was a standard two bed suite. One of the beds wasn't attached to any sort of frame, so if you sat on the corner/edge, the entire mattress would lift off of the wooden base it was laying across. Other than being unexpected and inconvenient/annoying, it was slightly dangerous, as we first discovered it while my 7 month old was sleeping in the middle of the bed. When I sat on the corner, the bed tipped, I fell to the floor, and my son slid off! My mom and I scrambled to catch him and no one was hurt - but it could have ended badly! I can't imagine that we were the first to encounter that problem, but I guess it's not a priority for them to fix potentially dangerous hazards.
Additionally, the bill that came to our room didn't reflect the AAA room rate we were quoted when we booked our room. We even had a confirmation pdf of our reservation that listed the AAA rate, so we didn't think it would be a problem to correct when we checked out. However, it took 10 minutes of arguing with the front desk clerk to settle the matter, because she insisted we had made two reservations - one with the AAA discount and one without (which we had not done), and because we didn't specify which reservation we were using when we checked in, they couldn't change it now. Eventually it was corrected to our AAA price, but, come on! It was just an unnecessary hassle and a waste of time.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Booking.com, Tingo, BookingOdigeoWL, Priceline, Despegar.com, Venere and Agoda so you can book your Radisson Hotel El Paso Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson El Paso
- El Paso Radisson