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“My room was very nice. The food in the restaurant was very...” 4 of 5 stars
Review of Wyndham El Paso Airport

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Wyndham El Paso Airport
3.0 of 5 Hotel   |   2027 Airway Boulevard, El Paso, TX 79925-1030   |  
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Ranked #37 of 81 Hotels in El Paso
El Paso
1 review
“My room was very nice. The food in the restaurant was very...”
4 of 5 stars Reviewed March 10, 2014

My room was very nice. The food in the restaurant was very good. My only complaint is that no one at the desk day or night is very good with giving directions. The excuse I heard was I don't live around here. Fortunately for me, one of the shuttle drivers over heard my questions (on the morning of March 4th) & gave me perfect directions to my destination. He even drew a map for me. Unfortunately I did not get his name, but it was about 8:30 on March 4.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa B, Manager at Wyndham El Paso Airport, responded to this review, March 12, 2014
Thank you for your recent stay. We are pleased to hear you enjoyed our restaurant and the food was to your liking. We apologize the our Front Desk staff was not able to give you good directions. Thank you for your compliment on our AM Bellman who was able as you mentioned to provide you with perfect directions and even drew you a map. We thank you for your review and wish you safe travels. Best Regards, Vanessa Barrera
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682 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Shawnee Mission, Kansas
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2014

Have stayed here twice on business and really enjoyed it. Staff helped when needed (getting room safe working). This is the closest hotel to the airport, you can walk here.

Breakfast is amazing, Starbucks coffee at breakfast and in hallways, Wolfgang Puck coffee in the rooms. I had breakfast every day for the week and truly enjoyed it. Great start off point for El Paso.

Rooms are like 3 to 4 star quality. Mine was dimly lit in the bedroom area.

Room Tip: Get off of the bottom floor, I think it is a little bit nicer up a floor.
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  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa B, Manager at Wyndham El Paso Airport, responded to this review, March 11, 2014
Thank you for your recent stay. We appreciate you taking the time to review our hotel. We are very pleased you enjoyed your stay and our staff resolved your issue with your safe. As you did mention we do serve Starbucks coffee at breakfast and Wolfgang Puck coffee in our guest rooms which our guests enjoy as did you. Our Chef will be pleased to hear you enjoyed the hot breakfast buffet. We look forward to your next stay and wish you safe travels. Best Regards, Vanessa Barrera
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Coronado, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Everything was just right, great staff and immaculate property and rooms. And, with a great location this is the perfect place to stay in El Paso. We'd like to go back in the summer time, it's a fun place to visit.

Room Tip: We always try go top floor, no one above you!
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa B, Manager at Wyndham El Paso Airport, responded to this review, March 7, 2014
Thank you for your recent stay. We appreciate you taking the time to review our hotel. Our staff is so pleased to hear you enjoyed your stay in our immaculate property, rooms and our staff was great as you mentioned. We hope to see you back in the summer to take advantage of our pool and waterslide. Safe Travels, Vanessa Barrera
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 3, 2014

So where do I start...I've stayed at this hotel a few times in the past on business trips. I can honestly say they all have been pleasant except for this trip. My score is based on this trip though. When I arrived my reservation was not on file, I called a few days prior and was told that my reservation was confirmed and I was good to go. The clerk found a room, the rest of my team did not have any issues. When we got to our rooms, I noticed that it was not the suite that we usually stay in however, it was still decent so didn't make a big deal about it. The room was very warm so set the dial to cool and went out to grab a bite to eat. When I returned I noticed that the temp was much higher and called the front desk. About an hour later the mechanic showed up and said the room should cool down soon. Two hours later it was still hot so I asked if I can move. The clerk gave me a new key and I relocated only to find that the AC in the 2nd room didn't work either. I called the other members of my group and they stated their AC was down as well. Long story short and a total of five moves later I asked to move to a suite and low and behold the AC worked there. In the morning I spoke to Mr. Barajas the hotel manager, explained the issue and asked could we all move to suites since the AC was down in the other rooms. This guy had an attitude and not only said no but also stated that I need to move out of my suite because my room was booked for the rest of the week. Mr. Barajas didn't not offer a discounted rate for our inconvenience nor did he offer any suggestions. I just shook my head and asked for an extended checkout so we could find another hotel. I will never stay at this location again...we travel to El Paso quite often and will definitely not stay at this hotel!!

Room Tip: We stayed at the Staybridge Hotel off I-10 and Airway. There are a bunch of hotels in that area that...
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  • Stayed February 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 stars Reviewed March 3, 2014

I stayed at the Wyndham for two night in February for business. The location is excellent - close to the airport. I found the staff very friendly and helpful throughout my stay. The breakfast was very good and exactly what I needed to start the day. Additionally, they had a surprising fun little sports bar - a perfect place to catch a sports game when you're out of town. Overall, I was very pleased with my experience.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa B, Manager at Wyndham El Paso Airport, responded to this review, March 6, 2014
Thank you for your recent stay. We appreciate your kind compliments regarding our excellent location, friendly staff and our breakfast buffet. Our lounge is a great place to catch any sports event going on like you mentioned. We look forward to your next visit and wish you safe travels. Best Regards, Vanessa Barrera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham El Paso Airport

Address: 2027 Airway Boulevard, El Paso, TX 79925-1030
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 81 Hotels in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham El Paso Airport 3*
Number of rooms: 272
Reservation Options:
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Also Known As:
Wyndham El Paso Airport Hotel El Paso
El Paso Wyndham

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