The lobby looks nice, there is a piano in one corner that they won't let anyone touch, it's just for show (stupid) when you get on the elevators you notice something might be a little off. The whole place is supposed to be smoke free..but it's nasty. You can smell cigarettes in the elevator, the hall and in your room. When I got to the room it was very dated, the SMALLEST bathroom ever, poor water pressure, the room wouldn't stay cool during the day. We had a pool facing room and it was noisy ALL the time. The pool supposedly opened at 9 but there were screaming kids in it around the clock. It is THE closest hotel to the airport, so close you can walk in 5 minutes no problem. When I complained about the heat of the room and the fact that I could smell smoke in my room and asked for a fan, they said they didn't have any......amazing. So I asked to be moved to a quieter less smoky area, they didn't have anymore with 2 beds available. It is a full on lie to call this a water park..they have one old sad slide...ONE! The shuttle was never available and even though it was just sitting there empty and we offered them more money to take us an extra mile...they couldn't be bothered to do it. Side note...the taxi drivers are SCAMMERS "Border Taxi" there. We were in town for a show and told them that when we went to take the taxi, he said it would be 30 dollars...to go 5 miles... heck no. So we went to the airport and gave them and address close to where we were going and it was 16. Shady Shady. talk about give El Paso a bad name that taxi company is the worst. The breakfast was nonexistent. I over heard the front desk guy telling a coworker of his that they only had 5 rooms sold the next night. I called to get a late check out and they put me to 1, then my flight was delayed again and rather than waiting in the airport I wanted to sleep for a few more hours...shouldn't be a problem if the place is empty right? Wrong, they made a BIG deal about it and charged me 50 dollars to stay until 5pm.. Seriously? After we already talked about the noise and smells and lack of options.. This place is a no no no..
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- Also Known As:
- Wyndham El Paso Airport Hotel El Paso
- El Paso Wyndham