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“so-so” 3 of 5 stars
Review of Camino Real El Paso

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Camino Real El Paso
3.5 of 5 Hotel   |   101 South El Paso Street, El Paso, TX 79912   |  
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Hotel amenities
Ranked #60 of 81 Hotels in El Paso
San Antonio, Texas
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“so-so”
3 of 5 stars Reviewed March 21, 2014

Camino Real located in the heart of El Paso's downtown is a beautiful hotel from the outside and pretty cool inside, The front desk was polite and helpful . But the rooms were just so-so. You would expect something really special for the price. The bathroom smelled like mold and the tile and tub were very old and worn. Beds were pretty comfortable ,linens could have been nicer also.
over all a nice hotel if you want to be downtown and close to the attractions and shops.

note : don't look like a tourist when walking around and keep your bags close.

Room Tip: Dont get a room towards the street .windows are thin and you will hear the sirens of police cars and...
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
    50
    85
    65
    62
    65
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Harlingen, Texas
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 20, 2014

This is my favorite hotel in El Paso. It's both historic and classy. There may not be flat-screen hotels in every room but it makes up for that in character. I especially loved the bar, which has a unique Tiffany stained glass dome. The breakfast buffet is included with the price of the room and the food and service were both excellent. The hotel is in walking distance to bars and other attractions in the downtown area. It's all a safe area.

Room Tip: Check out the stained glass dome in the hotel bar.
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston SC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 10, 2014

Stayed here for business and was impressed with the location and reasonable rate.

The historical hotel is a bit dated but has character and charm.

Service was ok at the front desk but I think the ladies didn't speak great English and they also were training a new employee.

Overall a great spot for a business traveler. Would return.

Stayed March 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaminoRELP, General Manager at Camino Real El Paso, responded to this review, March 13, 2014
Dear Guest,
Thank you so much for your wonderful review, we are happy to read that you enjoy your stay with us.
In regards to our your comment about front desk, our staff is bilingual and yes we are currently training two new additions to our team, so we can better serve you in the future.
Wishing we have the pleasure of having you stay here on your next trip.

Please contact me if there is something else we can do to improve.
Always at your service,

Enrique De la Cueva
General Manager
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Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

We thoroughly enjoyed our stay at this historic treasure. It is a beautiful building. We had a very nice room. The hotel could use some updating to help it be as stately as it deserves. We had some issues with air conditioning as well but none the less a love stay and the bed was very comfy.

Stayed February 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaminoRELP, General Manager at Camino Real El Paso, responded to this review, March 18, 2014
Dear Guest,
Thank you so much for giving us your valuable review. We apologize for the issues you had with your air conditioning, we continue to work diligently on fixing issues like that one. We truly appreciate you stay with us, and are glad to read that you loved it here.
We hope to have the opportunity in serving you again.
Always at your service,

Enrique De la Cueva
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Prague, Czech Republic
Level Contributor
167 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed February 20, 2014

I am torn between giving this historical a rating of average and very good. I love the character of this old historical hotel. The room on the 7th floor was clean and had a great view of the city into Mexico. The Dome room was really spectacular. I good see this being quite the place in its day.
Unfortunately coming mid week meant the whole area surrounding was quiet and closed up. So we were left to eat at the restaurant. The food was average. The ambience was bad with no music and we were only one of two tables in the big restaurant. Our waiter was nice but new to the area. He was also too talkative (probably given to not having anyone in the restaurant). At the same time he was rushing us by trying to collect our plates too early. Strange. The desk clerk that checked us in was nice, but when I had asked for a recommendation for dinner was pretty unhelpful.
So as I read previous comments I can see other people complained about the lack of service. I think it could be improved upon. We did walk into the amazing dome room as we thought of having a drink and we were taking some pictures. The bar tender had no one else in the room and was on the phone. She didn't acknowledge as we walked in and so we walked right through. It wouldn't have taken much for us to stay and have a drink. Their loss.

Room Tip: We heard a great ghost story about the original owner's daughter being left at the alter and com...
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaminoRELP, General Manager at Camino Real El Paso, responded to this review, March 18, 2014
Dear Guest,
Thank you for your review. We truly appreciate your honesty. We are glad you enjoyed our Tiffany stained glass at the Dome Bar, it was built in 1912 and has seen the likes of many legends that have waled in to our Hotel, Pancho Villa, Amelia Earhart, Eleanor Roosevelt, Bob Dylan, U.S President Taft, Hoover, Nixon and Bush. In regards to the lack of customer service have been training and working with our staff polishing our service skills.
I would like to personally invite you back to stay with us and exceed your expectations with the excellent services you should expect from a Camino Real Hotel.
Always at your service,

Enrique De la Cueva
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El Paso, Texas
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 2, 2014

This is a charming hotel in downtown El Paso. I'm sure that it was gorgeous when it first opened. It now seems quite dated but still has character. The dome bar is beautiful but the drinks are overpriced. Our room had a view of Juarez. Ths room was clean but the bed was quite hard and the deadbolt didn't work. Still had a nice stay and would consider it again if the price was right.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaminoRELP, General Manager at Camino Real El Paso, responded to this review, March 18, 2014
Dear Guest,
Thank you for your review. Providing our guests with the best possible hospitality and service has always been our mission. We are glad that you enjoyed our Tiffany Dome Bar.
We look forward to the opportunity to welcome you back and exceed your expectations with the excellent service you should expect of a Camino Real Hotel.
Always at your service,

Enrique De la Cueva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 1, 2014

IS located in Downtown El Paso. You can reach it from I10 or Loop 375. Nothing spectacular from outside, but God!!Once you go inside the revolving door, you are transported to 1912, when th hotel opened. Everything inside is nice, marble , nice decoration , nice woodwork in the arched entry ways and ceiling area. On the top of the bar you will see the best part of the decoration, (to my taste) the original dome builded along with the Hotel, a dome made of stained glass, a really impressive art work. As of today 31 jan 2014, the price for a room was $72 US Dollars. A really good price to stay in a historical landmark. As you enter the hotel straight from the front door, reach the bar and look to your right. In the column before you reach the bar, you will see a frame, that tell you all about the Hotel, as to include the bullets holes at the 10th floor courtesy of Pancho Villa.

Room Tip: I didn't stay in the Hotel, i was there for a Military Ball, but the place is really nice and we...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaminoRELP, General Manager at Camino Real El Paso, responded to this review, March 18, 2014
Dear Guest,
Thank you for a wonderful & detailed review of our hotel! We are very grateful to hear such kind words about our property and are very glad that you enjoyed your time and the history that lives withing our hotel walls. We look forward to having you stay at with us in the near future.
Always at your service,

Enrique De la Cueva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Camino Real El Paso

Address: 101 South El Paso Street, El Paso, TX 79912
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #60 of 81 Hotels in El Paso
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Camino Real El Paso 3.5*
Number of rooms: 357
Official Description (provided by the hotel):
Since 1912, our Texas landmark hotel is located in the heart of downtown El Paso, adjacent to the El Paso Convention Center and within walking distance of museums, historic San Jacinto Plaza, Downtown Entertainment and Business Districts. Guests will enjoy La Huerta Restaurant Open from 6 am until 11 pm, opened from Mon to Sunday Dome Restaurant Open from Tuesday to Saturday from 5 pm to 11 pm Pool Open from 6 am to 11 pm Gym open 24hrs Room service from 6 am until 12 am Secured underground parking Complimentary airport shuttle safe deposit box bilingual staff Business center 24Hrs Union Plaza District about 20 restaurants and bars just 5 min in walking distance Chihuahua's Baseball Stadium 1 block away Hudson Williams Convention center across the street San Jacinto Plaza only 1 block away Museum of art across the street Museum of History 2 blocks away Public Library 3 block away SunBowl Stadium 2 min drive Cincinati District with bars and restaurants next to UTEP only 5 min drive - Located in the Hearth of El Paso, a Texas Landmark part of Historic Hotels of America, with Texas Sized rooms, and a distintion in service with 357 rooms and 19 meeting rooms. ... more   less 
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Also Known As:
Camino Real El Paso Hotel El Paso
Camino Real Hotel El Paso
El Paso Camino Real

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