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“Ranked high for friendly service” 4 of 5 stars
Review of GuestHouse Suites El Paso

GuestHouse Suites El Paso
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GuestHouse Suites El Paso
2.5 of 5 Hotel   |   1940 Airway Blvd, El Paso, TX 79925   |  
Hotel amenities
Ranked #26 of 79 Hotels in El Paso
Deming, NM
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Ranked high for friendly service”
4 of 5 stars Reviewed March 31, 2013

The lobby and hallways are on the spartan side, but the service providers were really friendly and helpful. Super close to the airport with good shuttle service. The suite was comfortable for a one night stay, but my room wasn't furnished for a long stay -- no pots and pans, dishes, flatware, etc. Perhaps one must request for a longer stay? There was a kitchen. No food on site except for breakfast (which I didn't have since I departed at 5 am), but there were a variety of delivery menus at the front desk and shuttle service to restaurants. Good TV channel selection.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review, April 1, 2013
Thank you for taking the time to write a review about your stay with us. I am pleased that you enjoyed the accommodations at the GuestHouse. While we do not offer cooking pots, pans, utensils, etc.; we do offer a complimentary shuttle service within 3 miles of the hotel that can take you to around 50plus eating establishments. In addition, we do offer the hot breakfast buffet daily and the Manager's Reception Monday through Wednesday. However, if you or a work related group have regular travel to El Paso and need cooking capabilities; please call me I will see what arrangements we might be able to make for you. Thank you again. We hope to see you again at the GuestHouse Suites El Paso!
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90 reviews from our community

Traveler rating
    36
    36
    12
    5
    1
See reviews for
34
18
8
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
1 review
5 of 5 stars Reviewed March 29, 2013

My husband and I stayed for 3 nights at the hotel. The room was clean and modern, good size.
the staff was so friendly and helpful...We were new to the city and didnt know our way around, the hotel was easy to find and so close to the airport.

Room Tip: close to the airport.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review, April 1, 2013
Thank you for taking the time to let us know about your stay at the GuestHouse Suites
El Paso! It is always a pleasure to share with my staff the great comments they receive for a
job well done. I certainly hope that you will stay with us again at the GuestHouse the next time
travel brings us to our area!
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NM
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed March 26, 2013

Had to make some last minute plans to overnite in El Paso. We knew about this Hotel because it is next to Shelter Parking. After talking to Mary about availability, I was comfortable to commit.
And we were not disappointed. Very nice people and a great price. Pets are welcome and they don't charge a leg and a tail like a lot of places in El Paso. 10 bucks for your Fido. This place works very well for anyone who has to drive to El Paso to catch an early plane. They have a breakfast that starts at 6:00 and they have a shuttle service to deliver you to the airport(you can leave your car next door at Shelter Parking). The shuttle will also take you to an area restaurant so you don't have to drive after having a few margaritas.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Top Contributor
120 reviews 120 reviews
34 hotel reviews
Reviews in 43 cities Reviews in 43 cities
1,638 helpful votes 1,638 helpful votes
5 of 5 stars Reviewed March 10, 2013

Nice Property ! Great Room ! Great Price !
Louis Juarez was outstanding, it was very late i had just flown in from Istanbul Turkey, i was hungry and exhausted, he gave me agreat rate & checked me in fast, i had troubl ordering a pizza,so called it in for me & it was great, and the very knowledgable and friendly Louis Juarez made it that much better !

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 21, 2013

The good is that for as close to an airport as it is, it was really quiet.
- The bed was nice and soft – however the sheets didn’t fit and we ended up with them around our ankles by morning.
- The shower was an awful experience; the water coming out of the showerhead was hard and fine like needles – great for washing down stucco or your garage floor, not so great for bodies – and the towels were like sandpaper.
- Breakfast was the standard affair brought to a new low complete with mushy potato things and raw bacon.
- The décor included cheap fake plants everywhere which just looked tacky.
- None of the vending machines worked properly.
- Staff was helpful, but nobody looked like they really liked their job.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 16, 2013

Hotel was clean, right across the street from the airport. Large room, flat screen TV. Electrical outlet at each bedside table was convenient. The toiletries were cheap, and the bath towel was tiny and rough. Good water pressure in the shower. The front desk attendant was very nice. We left too early to get breakfast, so I can't report on that.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 23, 2013

Right by the main gate to Ft. Bliss. Staff was excellent. Rooms were large, clean and comfortable. Reasonable rates included breakfast and a free shuttle within a three mile radius. I will stay there again when I return in the fall.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHouseElPaso, General Manager at GuestHouse Suites El Paso, responded to this review, January 25, 2013
Thank you so much for taking the time to share with us and others who travel; your recent experience here at the GuestHouse. It is so rewarding to the staff and I to receive accolades from guests who enjoy the spacious rooms, value and service, we work so hard daily to provide. We certainly hope to see you again in the fall, as you mentioned. Please feel free to contact me directly any time I can be of service to you. Thank you again for choosing the GuestHouse Suites El Paso!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GuestHouse Suites El Paso

Address: 1940 Airway Blvd, El Paso, TX 79925
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 79 Hotels in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GuestHouse Suites El Paso 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
This newly renovated (2011) GuestHouse International Suites Hotel is located adjacent to El Paso airport and the Robert E Lee entrance to Ft. Bliss. The all-suite property features amenities designed for today’s travelers and include newly added HD flat panel televisions with expanded news, sports, movie and entertainment channels, free wireless high speed internet, free business center, free hot breakfast buffet, and complimentary van service to/from the airport. Mondays thru Wednesdays the hotel hosts a Manager’s Reception where guests can unwind at the end of the day and network with other guests and associates. Other hotel features include an exercise room, seasonal heated outdoor pool, ATM and guest laundry. Two meeting rooms are available to accommodate groups of up to 32 persons each, classroom style. One of the few limited service properties to have a 3 Diamond rating. ... more   less 
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