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“Kind of Seedy, You Could Find Better For The Price” 3 of 5 stars
Review of Super 8 El paso Airport

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Super 8 El paso Airport
2.0 of 5 Hotel   |   7144 Gateway Boulevard East, El Paso, TX 79915   |  
Hotel amenities
Ranked #33 of 78 hotels in El Paso
Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
“Kind of Seedy, You Could Find Better For The Price”
3 of 5 stars Reviewed April 22, 2013

The men at the front desk could have been more welcoming. The room that I was first assigned in the back was locked from the inside. People were hanging out in their doorways, weird people were cruising the parking lot in their cars, & it just didn't feel safe at all. The lights wee on in the room, I am pretty sure that there were some vagrants using the room. When I went back up to the front desk they advised that something was wrong with the lock. I requested a room up front facing the office, which is where I ended up. The room seemed clean but could use some updating. I could hear traffic from the interstate & people talking all night. I think you could probably find better accommodations for the same price.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, May 14, 2013
Thank you for your review! We are sorry for any inconvenience you've experienced with your first room. We hope that you give us another chance! We can offer you a room that is facing either the pool or courtyard. They are very comfortable and quiet. Once again thank you for your review and we hope to see you next time.
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205 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
El Paso, Texas
Top Contributor
74 reviews 74 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 8, 2013

BEST WESTERN Airport Inn, was much better, yea they have LCD's now but i dont stay at a hotel because of their tv's.

they change their graveyard staff, they were super courteous and professional

yes they are cheap for their location and room size, but i dont get it why did they sold it!!

its ok but it used to be way better!

i liked how they kind of gave me 2 days for the price of 1.

arriving at 4-5 am on saturday and checking out monday at 12 that was awesome!

Room Tip: get those on the 100's they are by the entrance no sun all day and no noises from pool or machin...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, April 16, 2013
Thank you for reviewing us and we are happy that you are still a loyal guest after our brand change. Yes we have changed all of our TV's to LED sets and our rates are much more economical than what they used to be before our brand change. Once again we thank you for taking the time to review us. Hope to see you soon.
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Carlsbad
1 review
2 of 5 stars Reviewed April 2, 2013

-could not find reservation(it was there after he talked with Super 8 reservation on my cell phone-wouldn't make the call himself)
-Made me call for help instead of him doing it
-didn't have the number for Super 8 reservations I had to Google it on my cell phone
-gave me the number of Bookings.com instead of Super 8 reservations
-Totally helpless and clueless
-didn't receive wake up call

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, April 16, 2013
Thank you for reviewing us and we are terribly sorry for the inconvenience you've experienced upon your arrival. We would like to thank you for bringing it to our attention. If you don't mind we would like to further discuss about this incident with you. Please feel free to call me anytime at 915-779-7700 so I can help fix this matter. Thank you!
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talladega
1 review
5 of 5 stars Reviewed March 23, 2013

i was very happy.this is The best super 8 I ever stayed at Hotel.front desk staff was very good.i will back again.room was very clean.ohh Breakfast was so good.pool is Excellent. the out door grilling area is good for barbeque.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8elpasoairport, Manager at Super 8 El paso Airport, responded to this review, April 16, 2013
This is great to hear! We thank you for reviewing us and we hope to see you back in the future!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 El paso Airport

Address: 7144 Gateway Boulevard East, El Paso, TX 79915
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 El paso Airport 2*
Reservation Options:
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Also Known As:
Best Western Airport Hotel El Paso
Best Western El Paso
El Paso Best Western

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