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“Go on to Las Cruces -- or Eastbound, stop at Las Cruces” 1 of 5 stars
Review of BEST WESTERN Sunland Park Inn

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BEST WESTERN Sunland Park Inn
1045 Sunland Park Drive, El Paso, TX 79922   |  
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Ranked #46 of 80 Hotels in El Paso
El Segundo, CA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Go on to Las Cruces -- or Eastbound, stop at Las Cruces”
1 of 5 stars Reviewed February 15, 2014

This is the worst Best Western we have ever stayed in, although it's not the fault of the staff. This building needs to be torn down as everything is out of date and shopworn looking. They advertise breakfast is included; however, they have only 3 tables so there was no place to sit. We had to run the hot water for ten minutes to get it even moderately warm -- never did get hot. Just awful. We will stay in Las Cruces next time as the Best Western there is quite nice.

  • Stayed January 2014, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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53 reviews from our community

Traveler rating
    16
    9
    8
    11
    9
See reviews for
16
15
4
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2014

We stayed at this Best Western on the west side of El Paso because we read the reviews of the hotels on the east side. Even though the price was a bit more, we liked the reviews and the safer location.

We were in El Paso to pick up our repaired truck at the Ford dealer across town.

The staff was very nice but what impressed us was the high quality of linens and towels. Loved the refrigerator and the microwave. Breakfast was okay. They had a nice variety to select but the eggs, meat and hot pocket weren't that tasty. They had three fruits to select.

Overall, a very nice place and if we can get that far on our next trip through Texas, we will plan to stay there.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prescott, Arizona
Top Contributor
128 reviews 128 reviews
32 hotel reviews
Reviews in 70 cities Reviews in 70 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 10, 2014

They built this motel on a small piece of land next to a very busy road. Be sure to get rooms in the back, although all the parking is elsewhere. I did not feel real secure. Breakfast was ok, cleanliness was on the edge. It is not bad, but next time I will try elsewhere.

Room Tip: in the rear
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Port Richey, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2013

The Best Western is a hotel chain that always upholds a high degree of service, cleanliness and pleasant room décor. Never disappointed, beds are comfortable and I love the duvet covered comforters and the extra pillows.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Nacogdoches, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2013

This hotel was near very good restaurants and shopping - with easy access to the freeway. We arrived late and were tired, but enjoyed eating at a nice restaurant nearby. We were up and gond before breakfast, so no comment on what was served. We would stay here again.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 of 5 stars Reviewed October 22, 2013 via mobile

Went to El Paso on business for one night stayed at Best Western Sunland Park. Front desk service was good it's when I got to the room and looked around there was a single person couch with a foot rest that had big nasty stains on it I didn't want to sit on it so I went to flip the top cushion over to see if it was cleaner and found food stuck between the cushion and chair very filthy. I also checked the mattress and that also had stains then comes the train blaring it's horn at less every two hours. Never Again

  • Stayed October 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Tx, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2013

The service provided by the employees was good but the cleanliness of the room was awful. In the first room that I was assigned on the first floor I found close to 10 black bugs all around the room. The service was very good and helpful and when I reported what I encountered in the room they fixed it pretty quick.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sunland Park Inn

Address: 1045 Sunland Park Drive, El Paso, TX 79922
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #46 of 80 Hotels in El Paso
Price Range (Based on Average Rates): $
Number of rooms: 50
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Also Known As:
Best Western Sunland Park Hotel El Paso
El Paso Best Western
Best Western El Paso

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