I recently stayed here for 4 days during a business trip. The staff upon arrival was very friendly. I was given a handicap room which wasn't necessary for me (the lady that booked my hotel room at my workplace messed up). After a shower the next morning after arrival, the bathroom was incredibly soaked due to there not being a tub. I went to the desk and requested a room change and was upgraded to a suite. This room was very nice but the heating/cooling unit in the bedroom did not work. I told the front desk and the guy behind the desk came and looked at it. He said they couldn't fix it that evening but would have it fixed the next day. He offered me another room which I declined, then he offered me an extra blanket, as it was close to 30 degrees that evening. I accepted and had a decent night's sleep. Upon arrival back to my room after work the next day, the heating/cooling unit still had not been fixed. I was offered another suite which I accepted. This suite was fine.
Pros: nice clean rooms, good breakfast, friendly staff
Cons: had to change rooms 2 times, elevator sounded as if it was going out (hadn't been inspected since 2011), hot water in shower only lasted a few minutes
- Official Description (provided by the hotel):
- Designed for both comfort and convenience, the Wingate by Wyndham El Paso offers modern amenities and deluxe accommodations with our spacious, smoke-free guestrooms and suites, tasteful décor, contemporary furnishings and cutting-edge, business class features. Our distinctive guestrooms and suites are equipped with free high-speed wireless Internet access, premium communications capability, lighted work desks, a refrigerator, microwave, cable TV with premium channels, and plush bedding. Our choice suite rooms offer all of the comforts of our standard rooms, with the added luxury of comfortable sleeper sofas, garden tubs and separate areas for working and relaxing. ... more less
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- Also Known As:
- Wingate By Wyndham El Paso Hotel El Paso
- Wingate El Paso
- Wingate Hotel El Paso