The hotel is visually wonderful! The outside pool makes you feel like you are on vacation and the fitness centre is 24 hrs. The staff, however, left a lot to be desired. Not much in the way of a warm, or any measure of, welcome. The rooms were clean and comfortable. Breakfast in the morning, which we had to enquire about ourselves as no information was offered, was a disgrace! $5 per plate, on top of the $160+ room fee, this was great considering there was my wife and I as well as 2 kids, who would not eat five dollars worth of food on any given morning. So I decided to get two, awful looking, omeletes and share some fruit with the young 'uns. A plate of fruit would be better described as a saucer that could hold a single apple!!! Horrendus!! I paid cash for breakfast in addition to my debit card being charged for it! So ultimately $20 got me 2 godawful omeletes and a toy-size plate for a bit of fruit! Take your own food!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your feedback on your recent stay with us! I am very sorry you were not greeted by the staff as the guest you should be. We want our entire guest to fill as they are part of our family and we failed. I am sorry you were no given no information on breakfast and I will be speaking with the staff to ensure the right steps will be taken for future guest. Thank you again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.