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“Great Hotel” 4 of 5 stars
Review of Courtyard by Marriott El Paso Airport

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Courtyard by Marriott El Paso Airport
3.0 of 5 Hotel   |   6610 International Road, El Paso, TX 79925   |  
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Special Offer
Stay for Breakfast!
Ranked #21 of 80 Hotels in El Paso
Certificate of Excellence 2014
New York
Top Contributor
92 reviews 92 reviews
74 hotel reviews
Reviews in 44 cities Reviews in 44 cities
69 helpful votes 69 helpful votes
“Great Hotel”
4 of 5 stars Reviewed April 2, 2013

Great hotel and great staff. Nice new building and location. The area is safe and easy to access the Interstate 10.

Breakfast was good but not free. Even Platinum members pay for breakfast at this hotel.

Room was comfortable and clean. Everything went well including checkout. No issues at all.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review, April 3, 2013
Thank you for being a Platinum and taking your time for posting through Trip Advisor your comments about the Courtyard El Paso Airport. We value every single guest that walks into our hotel especially our Platinum’s. Although we do not have a program in place for Platinum’s to received complimentary breakfast, we do select a Platinum of the day for either a gift bag with goodies or an item at our Bistro. Thank you for me mentioning that our rooms are comfortable, clean, hotel is nice and safe with easy access to Interstate 10. We are also only one mile away from the Airport and centrally located in El Paso. We wish you well and hope to see you soon! Once a again, thank you for being a Platinum and a guest of ours!
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85 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Dallas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 26, 2013

The check in was a breeze and I was so impressed with the size and decor of the room. The set up of the television was perfect since I could watch a show from either the bed or jacuzzi. The food at the restaurant is wonderful. No need to leave the hotel in search of something great to eat. The staff are friendly and ready to assist with any questions concerning El Paso. The hotel has an easy access to the airport and is in fact in the central part of the city. The Cielo Vista mall is only two minutes away and we found some amazing prices at the stores.

My main concern when I stay at a hotel is if the hotel is clean. The room was absolutely spotless. An easy five stars for this hotel that has five star service and outstanding rooms.

Room Tip: The jacuzzi rooms are perfect to relax in after a long day of shopping and a busy day at the office...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review, April 3, 2013
Thank you for posting your comments through Trip Advisor about the Courtyard El Paso Airport. We take pride in our clean designed rooms. We are delighted that you were able to relax and take advantage of all our amenities from our Jacuzzi room to the Bistro dinning. We hope to see you soon!
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Colorado Springs, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 21, 2013

Great hotel and friendly staff. I had a ground floor room, normally a no-go but I didn't have any issues and still felt safe. The in-hotel dining was expensive but good. The fitness center was also better than most since they had more room to workout. I would stay there again.......if they had a free breakfast.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne R, Manager at Courtyard by Marriott El Paso Airport, responded to this review, March 26, 2013
Thank you for your review. We seek to provide the best service possible. I’m not sure exactly what day of the week you stayed with us but we do have a “Stay for breakfast” package that will include breakfast on weekends. Some our guests really enjoy cook to order breakfast and this is where we are unique to our area. We hope to be of service to you in the near future. Once again, thank you for your feedback.

Sincerely,

Marianne Rosas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 8, 2013

This was my first experience staying at one of the newly renovated Courtyards and I was impressed. I am always leary about trying new hotels in El Paso but was pleasantly suprised by this one. The location is a little noisy if your room is near the highway but for being close to the airport that was never an issue. Really liked the in-room fridge and they have a bistro which was convenient since there really were not a lot of food choices nearby especially for breakfast. The food was a little unpredictable though.The breakfast sandwich I had one morning that had plenty of eggs on it had almost none the next day.
The thing that I really liked about this hotel the most though was the staff. Everyone was very helpful and friendly. Usually you get one at every hotel that doesn't smile or is just going through the motions but not here. Everyone really seemed to like working there and helping the customers. They also seemed to take pride in their new hotel. The hotel was also very clean another big plus.

Room Tip: If traffic noise bothers you ask for a room away from the highway. Also they told me they are normal...
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marianne R, General Manager at Courtyard by Marriott El Paso Airport, responded to this review, March 19, 2013
Thank you for your review. We strive to give the best customer service and make you feel at home. I'm happy to hear we accomplished our goals to make your stay enjoyable. We hope to service you again in the near future.

Sincerely,

Marianne Rosas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Top Contributor
78 reviews 78 reviews
30 hotel reviews
Reviews in 51 cities Reviews in 51 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 6, 2012 via mobile

Never had been to El Paso before so picking a courtyard was a no brainer. It was the right choice. Very friendly staff. Very accommodating. The location was great for zipping off to the airport. The Bistro was very convenient. Everything you would expect from a Courtyard. Very comfortable. Slept great even though next to highway. Very happy!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpine, Texas
Top Contributor
212 reviews 212 reviews
62 hotel reviews
Reviews in 69 cities Reviews in 69 cities
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed October 31, 2012

Stayed at the El Paso Airport Marriott on a recent flight into ELP and we would stay there again. It is an older but very well maintained Marriott about 1 /2 mile from the airport. They do allow you to park there and take their shuttle to the airport which is convenient.
While it is an older place it has been renovated to bring it up to modern standards though the rooms are a bit smaller than today’s larger rooms. The rooms are nicely appointed, comfy king beds, in-room coffee but no microwave or fridge as they want you to eat in their restaurant. Plus, no complimentary breakfast. Good water pressure in the shower and very hot water. They do have in-lobby coffee but in small Styrofoam cups (they could do better with that). The room was nice and clean.
The lobby is spacious and attractive. Each of their staff members were polite and pleasant. We had a good quiet stay. It is a good value that close to the airport.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg, Illinois
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2012

The hotel was extremely accommodating. I really can't think of anything bad to say.

- the room was big
- staff are friendly and helpful. We didn't have a car, but they can take you anywhere within 3 mile radius for free.
- airport shuttle service was easy. It comes every 30 minutes.

I would recommend this hotel if you need a hotel near the airport

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott El Paso Airport

Address: 6610 International Road, El Paso, TX 79925
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott El Paso Airport 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott El Paso Airport Hotel El Paso
El Paso Courtyard
El Paso Marriott
Courtyard El Paso Airport

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