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“My Review” 3 of 5 stars
Review of Hawthorn Suites by Wyndham - El Paso

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Hawthorn Suites by Wyndham - El Paso
2.5 of 5 Hotel   |   6789 Boeing Drive, El Paso, TX 79925-1103   |  
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Ranked #33 of 80 Hotels in El Paso
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377 reviews from our community

Traveler rating
    89
    107
    89
    57
    35
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
El Paso
2 reviews
1 of 5 stars Reviewed March 23, 2014

you gave away my room reservation when trying to check in early or get a room for night before you voided my room for the date I actually needed. This due to the overbooking per your front desk

  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review, April 1, 2014
It is never the intention of the hotel to make reservation changes or cancel a reservation if all procedures are followed correctly by the hotel and the customer, in the event of a cancellation.
I am very sorry that you encountered this confusion, please accept my apologies. Your business is important to us.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
1 review
5 of 5 stars Reviewed March 19, 2014

Me and a couple friends stayed here a night on our way road tripping to Arizona! Even with the building being under construction, they were very organized and quite welcoming! We asked the front desk about some good restaurants in the area and the gentleman gave us a great recommendation! Nice people, nice rooms, and overall a great stay! The breakfast they offered was especially great!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham - El Paso, responded to this review, March 21, 2014
Hello and Thank You for your great review of your stay. We appreciate your business and look forward to your return. Very happy your enjoyed some of El Paso's great restaurants and also our breakfast at the hotel.
Come Again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham - El Paso

Address: 6789 Boeing Drive, El Paso, TX 79925-1103
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 80 Hotels in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham - El Paso 2.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso

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