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“This has to be the dirtiest hotel I have ever stayed in” 1 of 5 stars
Review of Red Roof Inn - El Paso West

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Red Roof Inn - El Paso West
2.0 of 5 Hotel   |   7530 Remcon Circle, El Paso, TX 79912-3513   |  
Hotel amenities
Ranked #44 of 81 Hotels in El Paso
Palm Springs, CA
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“This has to be the dirtiest hotel I have ever stayed in”
1 of 5 stars Reviewed January 29, 2011

Dodge this bullet! The the staff needs some serious training on how to clean rooms.

  • Stayed January 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
    39
    14
    13
    11
    15
See reviews for
22
15
13
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2010

First room had hair all in the bed when we pulled the sheets back so they moved us to a different room, not much better but the bed was clean. The second room the bathroom floor was sticky, the carpet was filthy chunks of dirt and straw and lord only knows what. I will not stay there again. The housekeeping staff needs to be retrained and have surprise audits done.

  • Stayed October 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2010

As always,during our stay at this Red Roof Inn.We are treated like family by all The Staff and management.If there are any problems.They are addressed promptly and professionally.The property is always maintained.The location is excellent,because it is surrounded by Great restaurant's and shopping centers.We recommend this to all our friends and family.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 3, 2010

This place is in a horrible state of filth and disrepair. The place looks ok from the outside, but inside is a different story.

On another note, I noticed there are several glowing reviews for this place. Don't believe them, I think the owner and his friends wrote those. Take my advice, go somewhere else!

  • Stayed May 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
humble, texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2010

Shopping (Walmart) and dinning (Cracker Barrel) are within walking distance. There a several resturants and a large mall within a mile.

  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 28, 2008

This place is a dump. I understand budget travel and have stayed at Red Roof Inns before, but this place is honestly the worst, e.g., stained sheets, musty bathrooms, tiny rooms, no hairdryer, no shampoo, incompetent staff, etc.

Fortunately, after we checked in, we called La Quinta across the street and they had availability. For just seven dollars more per night, we relocated. Still budget, but clean and spacious and gives you free breakfast.

  • Stayed July 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 2, 2008

We have stayed at this hotel before, however this time they were remodeling this at this location. When my husband and I got there to check in they tryed to give us an upstairs room, with an infant of 7 months, I told them I needed the bottom floor. I had requested a fridge and microwave in the room, but they didn't have any available. Overall, the room was ok, the pool was not working and with all the small problems and them doing construction in the main lobby, we weren't very happy with our stay and would probably not stay there again.

  • Disliked — Pool not working
  • Stayed March 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn - El Paso West

Address: 7530 Remcon Circle, El Paso, TX 79912-3513
Location: United States > Texas > El Paso
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - El Paso West 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Red Roof Inn - El Paso West Hotel El Paso
El Paso Red Roof Inn

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