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“Really impressed by this hotel” 5 of 5 stars
Review of Staybridge Suites El Paso Airport Area

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Staybridge Suites El Paso Airport Area
3.0 of 5 Hotel   |   6680 Gateway East, El Paso, TX 79915   |  
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Ranked #1 of 80 Hotels in El Paso
Melbourne, FL
Top Contributor
170 reviews 170 reviews
63 hotel reviews
Reviews in 44 cities Reviews in 44 cities
107 helpful votes 107 helpful votes
“Really impressed by this hotel”
5 of 5 stars Reviewed October 17, 2013

What a GREAT hotel. I generally stay with another chain, but this hotel worked out better for this trip. And I am SO glad that I stayed here.

It was a suite with a nice kitchen, living area, and a separate bedroom with 2 beds. REALLY comfortable room. And quiet, even though my room overlooked the interstate.

Drinks and dinner in the evening, breakfast in the morning.

I felt very safe in the parking lot as well.

I will gladly stay here again on my next trip.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, October 22, 2013
Dear Davechri,
Thank you for your review. I am glad that you decided to give us a try while visiting El Paso. It is a great feeling to know that we made such a positive impact during your stay. Thank you very much for choosing us!

Sincerely,
Marco Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

155 reviews from our community

Traveler rating
    128
    21
    2
    2
    2
See reviews for
47
15
7
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed October 17, 2013

Great hotel that is a huge bargain! Hotel is super clean!! I was impressed by size of room, with living area with kitchen and separate bed room with 2 queen size beds!! I can not stress this enough, this is by far the best hotel in El Paso, Texas! The front desk staff was friendly and professional. The breakfast attendants were super nice and accommodating. I am looking forward to staying here again! Thank you Staybridge for a fantastic stay! Well done!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, December 16, 2013
Dear Valerietruj,
Thank you so much for your kind words. Our staff is always trying to go above and beyond our guests' expectations, and reviews like yours help them realize their hard work is noticed. I truly hope that if you find yourself in El Paso soon, you will give us the opportunity to serve you again.

Sincerely,
Marco O.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
1 review
5 of 5 stars Reviewed October 16, 2013

Ive been to many hotels throughout the US in my travels. The staybridge suites in el paso, tx is by far in a class of its own. All other hotels should strive to be in the same class as the staybridge suites in el paso Texas. When you walk in the front door you feel like you're walking into the front door of your own home. The staff deserves a raise. They go above and beyond the call of duty every day. By far the cleanest rooms I've ever stayed in. The dining can be compared to a 5 star restaurant. The ladies at the front desk always make you feel welcome. I am still trying to figure out how they manage to remember everyone's first and last name. The manager Marco goes out of his way to greet each and every guest to make them feel like a part of the staybridge family.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, December 16, 2013
Dear Chad S,
I cannot thank you enough for choosing us as your home away from home. It makes me very happy to know you became part of our family during your stay with us. I hope you visit us soon. I know our staff will be very happy to see you.

Kind regards,
Marco O.
General Manager
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El Paso, Texas
1 review
5 of 5 stars Reviewed October 16, 2013

Staff is great. Cody and Lorraine are the best. Marco, the GM, is very sociable. The rooms are very clean and always comfortable. The location is great. There is also a shuttle service offered by the hotel to take guests to and from places they need to go. Breakfast is offered every morning, and dinner is offered 3 nights a week with free wine and beer. Best place to stay in El Paso!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, October 22, 2013
Dear Tik M,
Thank you very much for such a great review. I will make sure Lorraine and Cody are aware they are the best. Once again, thank you for choosing us, and making us part of your family!

Warmest regards,
Marco Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2013

I thought this was one of the nicer hotels I've stayed in. Suite itself was quite lovely. Kitchen well stocked and full sized. The one free meal we did receive was ok considering the cost. The fact that the beer and wine were free as well was certainly an added bonus. It does have direct access to 10 which was nice but the view from the back of the Mexican border was a bit of a drawback for me. Overall though I'd say most definitely will stay there while visiting family again.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, September 30, 2013
Dear Frogbranch,
Thank you so much for taking the time to write such a positive review about our hotel. I am happy to know you really enjoyed yourself during your visit here in El Paso. I'm sorry that you did not enjoy the view from your room. Many have commented that the lights at night are very pretty. If you do visit us in the future, feel free to contact us so we can try to accommodate you in a different area of the hotel. Once again, thank you for your positive review.

Sincerely,
Marco Ortega
General Manager
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Toronto, Canada
Top Contributor
115 reviews 115 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 12, 2013

I always stay at Staybridge whenever they are available since they are really good value for the money. This hotel was very clean and the staff very accomodating but the food is really not that great. Perhaps they should really stick to food that is easy to prepare rather than trying to create something that they can't. Forget those hot roast beef sandwiches. The roast beef was not real, the gravy way too salty and from a mix. I am English so please don't pretend and tease me that I was going to have a real meal. The mash potatoes had so much pepper in them they were not edible. Stick to what you know. Believe me, it will be appreciated.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, September 30, 2013
Dear Tafferdills,
Thank you very much for choosing us as your place to stay during your visit to the Sun City. I am happy to know that you enjoyed your accommodations at our hotel. Unfortunately, it seems that our complimentary dinner did not meet your expectations, and for that I apologize. We try to go out of our way to differentiate ourselves from other places that offer appetizers to their guests, but it looks like we missed our mark with you. Aside from that unfortunate mishap, I really do hope you enjoyed your stay.

Respectfully,
Marco Ortega
General Manager
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North Clarendon, Vermont, United States
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 5, 2013

Great hotel, very clean, great staff!

Fantastic Breakfast, & surprised by free dinner Tues-Thurs.

Visited our soldier for 4 days.

Would stay here again.

Couple negatives would be the view from the rear, didn't realize its only a 100yds or so from Mexico fence.

Party at pool Friday nights (Under our window), was loud, complained to front desk, they had music turned down, but still loud. People stay at hotels to sleep, not party, there are plenty of other places to party.

Room Tip: On a Friday night, get a room away from the Pool area.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Staybridge Suites El Paso Airport Area, responded to this review, September 25, 2013
Dear Tony Connie F,
Thank you very much for choosing us as your home away from home while visiting El Paso. Please extend our gratitude to your soldier for their service in the U.S. Armed Forces. It brings us joy to know that we made your stay comfortable and enjoyable. I would like to apologize for the loud music in the pool area. This is not an every weekend occurrence, and we have taken precautionary measures to prevent this from happening in the future. Once again, thank you for staying with us and we hope to see you again.

Kind Regards,
Marco Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites El Paso Airport Area

Address: 6680 Gateway East, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 80 Hotels in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites El Paso Airport Area 3*
Number of rooms: 109
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