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“Outstanding” 5 of 5 stars
Review of Staybridge Suites El Paso Airport Area

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Staybridge Suites El Paso Airport Area
3.0 of 5 Hotel   |   6680 Gateway East, El Paso, TX 79915   |  
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Ranked #2 of 80 Hotels in El Paso
Richardson, Texas
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“Outstanding”
5 of 5 stars Reviewed April 24, 2013

I booked this based on reviews in Trip Advisor and the location. I expected the typical off the freeway get in sleep get out experience. For starters the hotel is really well kept. Everything was spotless, the rooms are huge with living areas and kitchens. I had some wet clothes and asked about laundry facilities. Facilities Indeed! And Free. The business center and wifi were free and worked great. And finally the breakfast was worthy of a restaurant for which I would have gladly paid. Not at all your typical freebie.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, April 25, 2013
You have just “knocked our socks off” by being so wonderfully generous in your review of the Hotel following your recent stay. Thank you so very much for taking the time to write such a positive critique to tripadvisor.com. It is so encouraging to all of us to learn that we are successful in taking care of our valued guests such as yourself.

Sincerely,

Mark Najera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

152 reviews from our community

Traveler rating
    125
    21
    2
    2
    2
See reviews for
46
14
7
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Madrid, Spain
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 19, 2013

The best place to stay in el paso hands down, very big clean rooms , great service, buy really the best beds in texas ! The location is very good , you have free wifi , breakfast and dinner. Great location , the lobby is amazing

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, April 22, 2013
Thank you so much for taking the time to write such a kind review of our hotel. It is greatly appreciated and we look forward in seeing you sometime in the future. Until then, safe travels!

Respectfully,

Mark Najera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
2 reviews
5 of 5 stars Reviewed April 18, 2013

We stayed here for 4 nights. Most everything was excellent...from the delicious free daily breakfast bar, to free dinners on Tues, Wed & Thurs evening...to the friendly staff!!! Our only complaints were that the a/c unit was loud and we could hear & feel people walking around in the room above us.

Room Tip: Get a room on the top floor - lower floors can hear people walking around above and a/c unit is loud...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, April 19, 2013
Thank you for taking the time to write such a positive review. I do apologize for the noisy a/c unit and sincerely appreciate you for pointing that out to us! Your compliments are encouraging and appreciated and we hope you will come back one day soon!
Respectfully,

Mark Najera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Canada
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 12, 2013

Three of us stayed two nights in a two bedroom, two bathroom suite. The room was very clean and the hotel seems relatively new and is also very clean. The room was very big and comfortable, as were the beds. The pool area is very nice with a hot tub also. The pool is kept at a warm swimming temperature as the nights in El Paso really cool down after the warm sunny days. The breakfast was very good with many things to select from, and the Managers Reception was also very good with various selections and beer and wine included. This hotel also served various types of cheesecakes at the Managers Reception that tasted EXCELLENT!
The staff was very friendly and helpful when we had questions to ask them. The only negative thing I could say is that try to get a room at the back of the hotel since this hotel lies on a very busy street with the Interstate out in front of it, and at night we could here the traffic since we were located at the side of the building. Other than that I would highly recommend this hotel since it is in a great location near shopping, restaurants, access to the Interstate and other sights within El Paso and a very short drive to the airport.

Room Tip: rooms in the back are quieter.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, April 15, 2013
Dear Ted D,

Thank you so much for taking the time to write such a glowing report on the Staybridge Suites El Paso, TX. We work hard to make sure all our guests experience nothing but the best and comments like yours let's us know we're on the right path! We hope you'll stay with us again if you're ever in El Paso.

Sincerely,

Mark Najera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, Rhode Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 11, 2013

We stayed here for one night on our way to Santa Fe. This hotel was fantastic. It was clean, our room was spacious and the catered supper of Thai food was wonderful. The staff at this hotel are exceptional. They made us feel welcome and like family. If we are ever out this way again, we will definitely stay here. Wish it could have been a longer stay!

Room Tip: Ask for a room in the back. It sits right on I-10 and the front rooms could be very noisy
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, April 12, 2013
Greetings!

Thank you so much for your kind words. I am especially pleased to hear that you felt the family atmosphere, it's much appreciated. I hope your stay in Santa fe was equally enjoyable. Next time you're passing through please feel free to stop in and say hello or better yet, spend the night!

Respectfully,

Mark Najera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minett, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2013

Thank you for your help Staybridge Staff, after the horrible experience at the Candlewood North, I felt like royalty at your hotel, understanding staff, during our fathers's passing away. this was a hard time for us and all our family, but you took good care of us, and made us feel at home.
we will always refer our company and friends to you.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, April 8, 2013
First let me express our condolences for your lost. Losing a family member is a very difficult situation. Secondly, I am happy to know that the staff made your stay a bit less stressful and that you felt at home here. Thank you again for your kind words.

Sincerely,

Mark Najera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spanaway, Washington
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 21, 2013 via mobile

Traveling to El Paso for business frequently and staying for long periods of time. The rooms are spacious and the small stove, large refrigerator, and dishwasher makes it a lot more comfortable. The staff is courteous, friendly, and helpful. The manager special dinners need a little more pizzazz but the fact that it is free is good.

If you are here for long stays...stay here if you can.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPasoSBS_Manager, General Manager at Staybridge Suites El Paso Airport Area, responded to this review, March 22, 2013
Thank you so very much for your kind words and your review is both encouraging and greatly appreciated!

Respectfully,

Mark Najera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites El Paso Airport Area

Address: 6680 Gateway East, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 80 Hotels in El Paso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites El Paso Airport Area 3*
Number of rooms: 109
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