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“Best HI Express I have been to” 5 of 5 stars
Review of Holiday Inn Express & Suites El Paso Airport Area

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Holiday Inn Express & Suites El Paso Airport Area
2.5 of 5 Hotel   |   6666 Gateway East Blvd, El Paso, TX 79915   |  
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Ranked #17 of 80 Hotels in El Paso
Colorado
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Best HI Express I have been to”
5 of 5 stars Reviewed May 31, 2014

The rooms were very nice and bigger than most of the other HI Expresses I have stayed at. It isn't a 5 star hotel, obviously, but my Excellent rating come from the fact that the staff and facility were the nicest of this chain IMO. I had a really early flight so it was nice that they gave me a breakfast to go since the breakfast area wasn't open yet. Hotel is near a gas station and very close to the airport which is great if you have a rental car.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, June 2, 2014
Dear One16thamish,
Thank you for reviewing your stay at the Holiday Inn Express & Suites El Paso Airport Area. I'm thrilled to hear my staff made your stay exceptional. We hope to welcome you back again soon.

Warm thanks,
Carleen G.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    36
    21
    7
    0
    4
See reviews for
15
7
1
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Pecos, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 24, 2014

My son just recently stayed here while on a tennis tournament in El Paso, upon arrival at home he noticed his phone was missing. I just wanted to say THANK YOU!!! "Luis" for getting his phone back to us...good to know that there are still HONEST people that will go out of their way to help others...thumbs up guys :)

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, March 5, 2014
Dear guest,
Thank you for your preference and your comments about our staff and our hotel. We look forward to hosting you again soon.
Sincerely,

Jorge Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Georgia
1 review
5 of 5 stars Reviewed February 3, 2014

Great location with easy access to I-10 and the airport. The staff was outstanding...friendly and very helpful. The housekeeping staff did a great job in ensuring the room, lobby and breakfast area were clean. Very pleasant stay and after this experience I will seek out other Holiday Inn Express and Suites whenever I travel.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, March 5, 2014
Dear guest,
Thank you for your great comments about our staff and our hotel. We take pride in providing excellent service to our clients.
We look forward to hosting you again soon.
Sincerely,

Jorge Leon
Holiday Inn Express & Suites
El Paso Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seaford, Virginia
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 25, 2013

Clean, comfortable, quiet rooms. Friendly front desk staff. Standard HIE breakfast with those great cinnamon rolls! Internet worked fine on the first floor. Would have liked the windows to open on the first floor since the temps this time of year are great for nighttime sleeping. Very close to airport (5 min) and good restaurants - try Carlos & Mickey's for Mexican food on Magruder (2.5 miles away). Also would have liked a frig in the room vice having to search for ice. Only drawback is it is on an access road to I-10 and w/o GPS and map software it would be one of those "I can see it but can't get there" type of experiences.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, December 17, 2013
Dear guest,
Thank you for your comments. We truly appreciate your feedback and look forward to hosting you again soon.
Sincerely,

Jorge Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Top Contributor
118 reviews 118 reviews
21 hotel reviews
Reviews in 49 cities Reviews in 49 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 7, 2013

Stayed for a week long business trip. Hotel is clean and the staff is great! Luis at the front desk gave recomendations for places to eat several times and they were great! 5 minute drive from the airport. Right off the highway. Only bad thing if you call it bad was the TV reception was horrible! HD tv also, not sure if it was just my room or not? Didn't really watch any TV but game night was hard to watch.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, December 17, 2013
Dear guest,
Thank you for your comments. We truly appreciate your feedback and look forward to hosting you again soon.
Sincerely,

Jorge Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawton, Oklahoma
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2013

Good location for getting to other venues in El Paso. Quiet in the rooms; nice enclosed garden area outside by the swimming pool. The resaurant inside the hotel serves really good food. Check in/Check out was fairly efficient.

Room Tip: 120-128 on the inside (even numbered rooms) will keep you off of the street side.
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, December 17, 2013
Dear guest,
Thank you for your comments. We truly appreciate your feedback and look forward to hosting you again soon.
Sincerely,

Jorge Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewisville
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 21, 2013

The hotel is very close to the airport. The front desk staff was friendly and helpful and the room itself was the normal Holiday Inn Express room. But the internet speed was very slow. Almost unusable for me. I won't stay there again just because of the internet speed.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, August 23, 2013
Dear Chester M,
Thank you for your review of the Holiday Inn Express El Paso Airport. I'm glad to hear that my front desk staff was friendly and helpful. I am sorry that our free WiFi did not meet your business needs. I will be discussing your comments with my management team to see if we can come up with a solution. I hope that you might offer us another visit in the near future to show you the level of service of which we are capable.

Sincerely,
Jorge L.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites El Paso Airport Area

Address: 6666 Gateway East Blvd, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites El Paso Airport Area 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The newest El Paso hotel, the Holiday Inn Express & Suites El Paso Airport Area is conveniently located just 1 mile south of the El Paso Airport. El Paso has established itself as one of the Southwest's top business and government locations with Fort Bliss, Raytheon, Boeing, BAE Systems, AT&T, Delphi and Electrolux, and Western Refining. Some of the more famous landmarks include the Mission Trails, Concordia Cemetery, and Mount Cristo Rey. ... more   less 
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Also Known As:
Holiday Inn Express And Suites El Paso Airport Area
Holiday Inn Express & Suites El Paso Airport Area Hotel El Paso

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