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“Wonderful place to spend the night” 5 of 5 stars
Review of Holiday Inn Express & Suites El Paso Airport Area

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Holiday Inn Express & Suites El Paso Airport Area
2.5 of 5 Hotel   |   6666 Gateway East Blvd, El Paso, TX 79915   |  
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Ranked #17 of 80 Hotels in El Paso
Washington DC
Top Contributor
73 reviews 73 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
“Wonderful place to spend the night”
5 of 5 stars Reviewed April 28, 2013

Smelled brand new when I walked in. Staff is very professional. Recognized my Platinum status with priority club. They have a free shuttle service that picks you up at the airport and takes you to the hotel and also will take you any where you want to go within a three mile area. Fresh chocolate chip cookies at night. This was a very nice touch. Only complaint. was noise from the room above mine. Will stay here again.

Room Tip: Get one on the top floor. This is my only complaint, hearing people walking and talking in the room...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, May 13, 2013
Dear guest,
Thank you for taking the time to comment about our hotel. We do appreciate your business and look forward to hosting you next time you are in El Paso.
Sincerely,

Jorge Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    36
    21
    7
    0
    4
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15
7
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Colorado
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

This a great hotel good location close to airport Walmart and a big shopping mall. It's a newer hotel and it shows super friendly staff and great shower and breakfast i will be happy to stay here again

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, April 23, 2013
Dear guest,
On behalf of our staff, we thank you for taking the time to comment about our great staff, beautiful hotel and great service with a smile.
We look forward to seeing you again soon.
Sincerely,

Jorge Leon
General Manager
El Paso Holiday Inn Express Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rupert, Idaho, USA
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2013

Stayed here for one night to catch a flight in the early morning. The room was incredibly clean and comfortable. Beds were very comfortable. We had an early flight so we were unable to take advantage of the free breakfast. It didn't open until 7:00 AM and we had to be to the airport before that time. The eating area did look to very nicely maintained and had plenty of room for a larger crowd. For the rate they charged and the experience we had this was one of our better experiences. Would recommend this motel to anyone.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, April 23, 2013
Dear guest,
Thank you for taking the time to write this great review about our hotel, our staff and our services. We truly do appreciate your business and look forward to seeing you again soon.
Sincerely,

Jorge Leon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2013

I was really happy with my stay here. My perception on the Holiday Inn has definitely changed. The hotel was very clean and new. The rooms was very spacious as well. The best part of my trip was being in that awesome heated outdoor pool and hot tub and a beautiful sunny afternoon. Another I would like to highlight was there was a specific gentleman working at the front desk that really wow'ed me. It is unfortunate that I didn't take down his name but he made my stay very easy and comfortable. I asked him if it was okay for him to help me call a taxi to the mall and instead he arranged the shuttle to take me there and back! That was really nice of him and the shuttle driver. He was also very helpful in regards to suggesting places to eat and he seemed very knowledgeable. Dear gentleman working at the front desk, if you are reading this, you really impressed me! Thank you so much! All in all, I would definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, April 2, 2013
Dear guest,
Thank you for taking the time to make great comments about our hotel and staff. We trully appreciate them. We look forward to hosting you again in the near future.
Sincerely,

Jorge Leon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2013

The newest HI Express in El Paso, TX. Nice property and best location. Rude staff. They never honor or make any special recognition or upgrade to my Priority Club Platinum status as they do in other HI properties. They don't care much since they are always sold out.

Room Tip: Do check-in early or guarantee with a credit card if you plan to get in late. They are always sold...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, February 7, 2013
Dear Mr. Suarez,
Thank you for taking the time to comment on our hotel. We want to make sure all our priority club members are recognized and upgraded whenever possible. We do value your loyalty and preference. Our staff will make sure to welcome you and all of our guests always with a warm smile to make you feel at home.
Sincerely,
Jorge Leon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 23, 2013

This hotel was okay for a one week stay best for shorter stays though. Rooms did not come with a microwave or fridge and was a serious inconvenience for longer stays. Laundry facilities were average. Breakfast was the typical holiday inn breakfast but the dining area was nicer and better maintained and serviced than other HI Expresses I've stayed. But you cannot find anything better for price and location.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, February 7, 2013
Dear Sandra,
Thank you for taking the time to comment on our hotel. We truly value the feedback of all our guests. We strive to meet our guest’s needs and I am very excited to let you know that in April of 2013, we will be adding microwaves and refrigerators to all of our rooms. We will continue to offer our great service and great price for all our loyal guests. We look forward to hosting you again in the short time.
Sincerely,

JorgeLeon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 21, 2013

First off-no stay is ever perfect but this one was pretty darn close. The staff is very professional and friendly (at least the ones I experienced). The crew that worked the breakfast area during the morning (one gentlemen and a female on his day off) were excellent. A cheese omelet at a holiday inn breakfast bar-wow. I'm not a heavy brk eater and did not consume an omelet, but the ability to have the choice along with all the other items was great. The facility was clean, fairly new to include the exercise room (there was even a small amt of free weights available). My only issue was with the maid service. I did feel like I was being rushed out the room so they could get in to clean but they were pleasantly patience.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge L, General Manager at Holiday Inn Express & Suites El Paso Airport Area, responded to this review, February 7, 2013
Dear guest,
Thank you for taking the time to describe our hotel and our great staff. We strive to make our travelers stays always pleasant and a great experience. We take pride in honoring all our priority club members and truly appreciate your business. Next time you are in El Paso, our staff will be greeting you with our authentic smile and will have a special Welcome bag recognizing you as a special and loyal guest.
We look forward to seeing you again soon.
Sincerely,

Jorge Leon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites El Paso Airport Area

Address: 6666 Gateway East Blvd, El Paso, TX 79915
Phone Number:
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites El Paso Airport Area 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The newest El Paso hotel, the Holiday Inn Express & Suites El Paso Airport Area is conveniently located just 1 mile south of the El Paso Airport. El Paso has established itself as one of the Southwest's top business and government locations with Fort Bliss, Raytheon, Boeing, BAE Systems, AT&T, Delphi and Electrolux, and Western Refining. Some of the more famous landmarks include the Mission Trails, Concordia Cemetery, and Mount Cristo Rey. ... more   less 
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Also Known As:
Holiday Inn Express And Suites El Paso Airport Area
Holiday Inn Express & Suites El Paso Airport Area Hotel El Paso

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