Nick Bhakta is the GM and owner and a man without compassion and is also a liar. My mom fell down on property during her stay due a slippery surface they did not have cleaned up properly. She is 68 and was shaken, she is black and blue and very sore - we are lucky she did not break anything. Nick did not apologize and had no empathy that she fell. Her clothes and purse were stained. They did offer to pay for her dry cleaning on the clothes and take care of my parents stay - this was reasonable and fair. Upon check out, we were informed by Eddie that Nick changed his mind - they charged for everything!!! This greedy man does not deserve your business!!!
- Official Description (provided by the hotel):
- Beautiful Suites,on the West Side of El Paso,rooms with a lovely view of the city.Experience the comfort of a lovely suite,we have King and Queen suites,and a sofa sleeper in all rooms.Plus free wireless, free full breakfast, business center,meeting room,swimming pool and hot tub.We also provide Jacuzzi Suites,with all ammeneties.Close to Utep, Outlet mall,Sunland Park Mall,Race track and Casino.Nearby restaurants and Starbucks. ... more less
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