We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“"GREAT HOTEL AND GREAT FOOD"” 4 of 5 stars
Review of Quality Inn & Suites El Paso

Save Saved
You added Quality Inn & Suites El Paso to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Quality Inn & Suites El Paso
2.5 of 5 Hotel   |   6099 Montana Avenue, El Paso, TX 79925   |  
Hotel amenities
Ranked #43 of 79 hotels in El Paso
Lubbock, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“"GREAT HOTEL AND GREAT FOOD"”
4 of 5 stars Reviewed September 24, 2012

When in El Paso visiting family or family functions, my family and I really like this hotel. It is located in the center of town and is close to many wonderful places, including Bassett Place. (Bassett Center when I was a kid). The staff is very friendly and housekeeping is really wonderful. I really enjoy the breakfast buffett that includes real mexican favorites that cannot be recreated in Lubbock. (Chilaquiles, Chicarrones and Real Mexican made Oatmeal.) The beds in the hotel are very comfortable and rooms all come with fridges and microwaves. A must!! Will definately return when in El Paso ("El Chuco")

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

70 people have reviewed this hotel

Traveler rating
    24
    18
    18
    6
    4
See reviews for
17
16
11
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Wiggins, Mississippi
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 19, 2012

The staff are very friendly and courteous. The room is huge and clean, beds are comfortable. The swimming pool is very nice size with a depth of 9ft. There is a restaurant and lounge on the property too. The only problem, if you could call it a problem, was the bathroom was rather small. My youngest son and I stayed here for 4 nights while visiting with my oldest son who had a day pass before deploying to Afghanistan. I would recommend this hotel to anyone who was looking for a good nice clean place to stay at a very reasonable price.

Room Tip: the non-smoking rooms are the best, being on the ground floor.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 31, 2012

My husband and I moved across country to El Paso and we chose this hotel once we got here on a Thursday afternoon. The gentleman at the front desk was very nice and immediately made sure we got the best military discount possible. He quickly checked us in for five days and assured us that if we were unable to find a home by then we could easily extend our stay. He told us about all the amenities of the hotel, including free wi fi, a fabulous pool that is 9ft deep, complimentary breakfast, and even a place to print out documents for free. We needed to add on an extra day and it was simple and quick to do. The rooms were exceptionally clean and spacious. It had a mini fridge and microwave and some great additional furniture. All staff that we encountered were very friendly and always greeted us with a smile. The only negative thing I will say is that the shower quality is no that best. The temperature is hit or miss and would change mid shower. I also had to rush my shower as the drain wasn't that efficient. Despite that, I still believe this hotel is a winner. I'd recommend this hotel to anyone in the El Paso area. There is three fast food restaurants with in walking distance, a gas station next door, and many businesses all around. The hotel is really in a great location. We never tried the breakfast but we did eat at the Mexican restaurant attached to the hotel. It was very delicious and that staff was equally friendly. I'd stay here again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2012

When I arrived 2 days early as I didn't really know how long the travel time would be I arrived in the Lobby and could not see anyone at the desk. To my surprise there was a GSR SITTING on a stool. The first impression was bad. I felt like I was bothering her to do her job! I already had a rez for Tuesday through Friday in a standard double room. I told her I arrived 2 days early and asked if she could add it to my rez for Tuesday. After a heavey sigh, she said she did not have a standard room available for the additional 2 nights, but she had a Suite available of course at a higher rate. At that point I didn't care as I had been on the road for 26 hours traveling from WI. ! She notified me we would have to move rooms on Tuesday. I then went to the computor in the Lobby and went on line to find out there was in fact a standard double room available at the same rate I had for the Tuesday through Friday rez?? I printed it out, showed her and demanded the same rate gaurante. She said it was a computer gliche and they really didn't have that room available??? I demanded she call her MNGR (Andy) Thank You Andy!! He put us in the SUITE for all the nights at the rate quoted for the standard. I was very pleased with Andy although I never did meet him LOL. The room we had was exceptionally clean kudos to Housekeeping! What impressed me the most was the Customer Service of the Housekeepers and the Restuarant Staff. They all greeted us daily with a smile and always asked if we needed anything. They made our stay the best! They should be teaching the Front Desk staff about REAL customer service! I must say that Scott was the only friendly and accomodating person at the FD. Thank You Scott. The pool was exceptional! We as well as other guests were allowed to stay in the area until about 11:00pm when the Maintenance Man POLITELY let us know it was time to leave. They were also great! I would recomend this hotel to anyone who wants a Very Clean and Friendly place with the exception of the FD lady. THANK YOU ANDY!

Room Tip: Room #138, 2 room suite, quiet and conveniently located.
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 14, 2012

I stay over 100 nights annually in hotels and I can always find many ittems wrong at each hotel, except this one. From check in to check out everything was perfect. The personnel are some of the friendliest I'v encountered. The rooms are spacious, clean and well stocked. Everything in the room was in working order, which is rare. The grounds were super clean, the pool sparkling. The complimentary full breakfast buffet was unbelieveable. You will be extremely satisfied with your stay here.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
130 reviews 130 reviews
27 hotel reviews
Reviews in 67 cities Reviews in 67 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 9, 2012 via mobile

Stayed here one night on a cross country drive. This is a very well kept older facility with good service and a great breakfast. The breakfast offers gringo food as well as locally flavored options. You park in front of your room motel style. The place has a one story section and a two story section. We would again choose the one story option. Rooms are spacious, beds are fine, shower updated and fine. Would do this again especially with our dog.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 13, 2012

1960's style construction with those huge floor to ceiling windows. Beds have been upgraded as have the linens. Very comfortable. Bathrooms are small but workable. AC was of the Old Skool variety but worked like a hose. Bottom line is that the room while a little worn, are comfortable.

Front desk staff are awesome. Always very attentive and want to help. Another thing this hotel features not usually found at a Choice Hotels Property is a restaurant where you'll find your free breakfast. It's a buffet and very extensive. Nice touch.

Great location to the rest of the city is also a big plus. Highly recommended.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quality Inn & Suites El Paso? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites El Paso

Address: 6099 Montana Avenue, El Paso, TX 79925
Location: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 79 hotels in El Paso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites El Paso 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Tingo, Choice Hotels, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your Quality Inn & Suites El Paso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites El Paso
Quality Inn & Suites El Paso Hotel El Paso
Quality Inn El Paso
El Paso Quality Inn

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites El Paso, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.