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“Good Choice” 4 of 5 stars
Review of Chase Suite Hotel El Paso

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Chase Suite Hotel El Paso
3.0 of 5 Hotel   |   6791 Montana, El Paso, TX 79925   |  
Hotel amenities
Ranked #31 of 81 Hotels in El Paso
Goodyear, Arizona
2 reviews
“Good Choice”
4 of 5 stars Reviewed April 9, 2014

This hotel is strategically located for very easy access to the air port and good restaurants. The verity of breakfast selections was excellent. The eating area was spacious and comfortable. The bed was comfortable and very clean. The courtyard was well maintained and relaxing. The sofa and counter tops did need to be updated and one lamp needed repair, which was done immediately.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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145 reviews from our community

Traveler rating
    53
    45
    15
    18
    14
See reviews for
43
10
9
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
San Diego, California
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2014

Excellent hotel from service to room. Nearby many businesses, dining and shopping. Staff goes out of their way to make you feel at home. Bed was terrific as was their TV channel options. Fast wi-fi in all areas of the hotel

Room Tip: Terrific and convenient location, excellent service, spacious suite....I'll be back!
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2014

This hotel is showing it's age. My room had the night latch barely hanging on with all the screws stripped out. The refrigerator made intermitant LOUD buzzing noises, made it hard to sleep. Complained to the front desk clerk for 2 mornings in a row, found out he had not bothered to inform maintenance, who fixed the door latch & replaced the fridge once they were aware of the issue. The bathroom is small, and you have to close the door to sit on the commode. Breakfast is limited and had no fruit for the first 2 days of my stay. Available beverages were OJ, milk & coffee during breakfast, and water, beer or wine & coffee during the evening "Manager's Reception". Lots of contractor type vehicles in the parking lots. On the plus side, it's located close to the airport, there is a decent resteraunt a short walk down the street north of the hotel. There are exits to 2 different roads. With the exeption of the incompetant morning clerk, the staff are freindly & helpful. It's less expensive than other hotels nearby, and the condo type layout eliminates the hallway traffic of most hotels.

Room Tip: For minimum traffic noise, get a room on the inner court areas. For easy in & out, get a room o...
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  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Oxford, Pennsylvania, United States
1 review
4 of 5 stars Reviewed March 20, 2014

Although the furniture, rooms, and fixtures could use some updating, the sofa and beds were the most comfortable in any hotel I have stayed in. Having a tv in each bedroom and the living room is defintely a plus. The 2 bedroom / 2 bath suite was great when traveling with family members.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Albuquerque
2 reviews
2 of 5 stars Reviewed March 19, 2014

Old property. Door safety latch broke, sink fawcett broke, thermostate broke, clock broke, chairs frayed. called desk, they said they would send someone..never did.

Refridge, coffee pot, TV worked good

No fruit for breakfast, eggs were cold.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Las Cruces, New Mexico
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 19, 2014

I stayed at this hotel during a softball tourney in El Paso. The price was good due to it being the host hotel. The room was comfy and clean. The king bed was very comfortable with plenty of pillows. New tv with plenty of stations to choose from. The parking was a bit tight but I was able to park in the Marriot parking lot due to the location of my room. The soap, shampoo and lotion smelled great. The soap I enjoyed since it didn't dry out my skin. The free breakfast was good but the coffee tasted awful. Not sure of the brand but I didn't care for it. The location is within walking distance to an Applebees and other restaurants and a couple of small strip malls. the staff was friendly and helpful. I would recommend this hotel as a place to stay.

Room Tip: Try to get a room near the Marriot and use their parking lot. The parking is less congested and you...
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, Texas
1 review
5 of 5 stars Reviewed March 19, 2014

Outstanding value. We booked for a men's sports team and put 4 big guys in a suite. Spacious, clean, comfortable, well-equipped rooms. Breakfast was better than La Quinta "continental" level and if you want something better you can walk to a Village Inn or Denny's.. Very nice bars/restaurants in walking/stumbling distance. Outdoor hot tub for easing aches. We lost tourney event earlier than expected so decided to go home early. They were very accommodating about a (very) late checkout and saved us an already reasonable night of payment. I'm definitely going back next year. It's been there a while but the only sign of seediness was all the exterior wood trim-cosmetic issue except for deck and stair rails. They should be replaced before they rot.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chase Suite Hotel El Paso

Address: 6791 Montana, El Paso, TX 79925
Location: United States > Texas > El Paso
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in El Paso
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chase Suite Hotel El Paso 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Chase Suite El Paso

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