We stayed during July 4th- 7th week. This was our second stay (first time was over 6mos ago) and our last. The overall cleanliness of the hotel was crappy. I paid for non-smoking room but the whole hotel reeked of cig. smoke! In our room the door's safety latch was broken (screws were stripped out), stains were in the bedspread (on the underside-white side): a green one, a yellow one and a red one, stains on the floor, sofa, and chairs. The elevator needed sweeping and wiping down (the stainless steel doors were filthy). On one night during my stay I called the front desk to exchange towels and I got their answering service who said the front desk clerk had left and would not return for 15 mins. I went straight down there after I hung up (as I was leaving anyway), and she was sitting there on her butt talking to some guy. When I confronted her about getting the answering service she replied that she was out on the floor helping customers. I told here that I was only wanting to exchange my towels for clean ones and she said I could do it when I returned. When I returned I reminded her about the towels, she scratched her scalp, and as she dug the mud from underneath her fingernails (she had braids), she looked at me and told me that she didn't have any clean towels and that i can bring her my dirty towels so she can wash them. Look people I understand that you get what you pay for but d@mn! At least they should be able to keep the place neat and provide clean towels. I did not complain any. I just will not go back.
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