Firstly, this hotel doesn't have the typical "front desk" you see in most hotels, instead they have an office. When we got to the hotel, this office was locked and we had to use a phone in the hallway to call one of the employees to check us in. After we waited several minutes for the employee to check us in, we found that our room had NO TOWELS, NO PILLOWCASES, AND NO ICE TRAYS. We had to call the employee to bring us fresh towels and pillowcases. We didn't worry about the ice trays because we figured we can fill up our cooler with ice from the ice machine at the end of the hallway. But the following morning we realized this hotel does not have ice machines! The employee from the office told us that we are suppose to make our own ice from the ice trays in our freezer. She didn't know what to say when we told her our room didn't have ice trays. I have to add this hotel didn't provide any pots and pans, dishes, and silverware. What's the point of having a kitchen if no utensils are provided? Overall, I don't think this a a good hotel to stay. I've seen better hotels elsewhere for similar prices.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Extended Stay America - Little Rock - West Little Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.