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“Recent change is irritating” 2 of 5 stars
Review of Holiday Inn Little Rock-Airport-Conf Ctr

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Holiday Inn Little Rock-Airport-Conf Ctr
3.0 of 5 Hotel   |   3201 Bankhead Dr., PO Box 95040, Little Rock, AR 72206   |  
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Ranked #14 of 60 Hotels in Little Rock
GreenLeadersBronze level
Longview, Washington
Top Contributor
133 reviews 133 reviews
17 hotel reviews
Reviews in 52 cities Reviews in 52 cities
50 helpful votes 50 helpful votes
“Recent change is irritating”
2 of 5 stars Reviewed September 24, 2013

Business takes me to this property twice a year. Overall my experience has been great and its proximity to the airport is a real plus. The rooms have always been clean, tidy and business amenities great.

However a recent change has me shaking my head. On this stay I needed a laundry bag to pack some wet clothing. Expecting the standard plastic bag hanging in the closet, I found this property had deleted them and in their place was a paper bag. Not sure when this change happened, but it left me without a standard amenity normally available at all other properties I stay at.

What's the deal Holiday Inn? You guys cheeping out? I know the trend is to label all things plastic as bad, but in this case its irritating your clients. So after paying $100+ for a room, I have to go find my own plastic bag?

Please rethink your policies.

27J
A Platinum level Priority Club member

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jewelljane, Director of Sales at Holiday Inn Little Rock-Airport-Conf Ctr, responded to this review, September 26, 2013
We sincerely do not want you to have to go find your own plastic bag next time, so I hope you will let our sales department know when you are coming in and we will have one taken to your room. You are correct in your observation - we have paper because we are trying to go "green" as much as we can to be friendly to the environment. Actually we have always used paper laundry bags since we reopened, but again that does not mean that we cannot take care of your request. We go out of our way to make sure our guests are happy. Thank you for staying with us and for giving us your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    71
    52
    14
    14
    1
See reviews for
23
21
18
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Southlake, Texas
Top Contributor
74 reviews 74 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 18, 2013

I flew into Little Rock on a late evening Friday flight and rather than grab a rental car and drive the last 3 hour leg, I decided at the last minute to layover and get a fresh start in the morning.

This hotel is not just great as an airport layover but is close enough to downtown that I would definitely consider staying while visiting on Little Rock city business. The hotel is within a mile or so of the airport property.

There is a shuttle service that starts early and runs late. It will even take you and pickup to downtown LR.

There is a Boston Restaurant inside that is open until midnight. Breakfast is served in the neighboring Atrium Cafe.

While I did not utilize it, there is a business center, conference center, catering atrium.

There is also an exercise room.

We got rooms on the executive level that offers morning breakfast and evening snacks and drinks in the executive level lounge on Monday-Thursday.

I did not hear any airport noise, but the airport shuts down early.

The hotel staff was very friendly and seemed happy to accommodate requests.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
57 reviews 57 reviews
52 hotel reviews
Reviews in 48 cities Reviews in 48 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 18, 2013

I've stayed at the Holiday Inn twice now, and have been very happy both times. The rooms are nicely decorated, clean and comfortable. The Boston's restaurant is nice to have attached, and there's a Waffle House across the street. The staff are friendly, and the shuttle is prompt.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign-Urbana, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2013

Stayed here overnight on roadtrip with spouse and two small children. Hotel is large and next to a Holiday Inn Express. There is a Boston's Pizza on site and a Waffle House across the street. The room was clean and spacious enough for our purposes. Would definitely stay again if needed and would recommend to others.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minden, Louisiana
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2013

My wife & I attended the 17th Annual Remington Society of America (RSA) Seminar hosted at this hotel. The RSA is an organization of individuals interested in the history of the Remington Arms Company and the collecting of firearms, ammunition and advertising literature of this company. Sixty members attended the Seminar.

This years seminar was hosted at this Holiday Inn. Our stay was August 28-30. A group dinner was held on the 28th, food was quite good for a banquet. Service was buffet style.

The RSA was given a group rate on rooms. The hotel is conveniently located on I-440 near the Little Rick Airport, Our room had a king size bed, was always cleaned properly, and had an impel supply of towels and amities.

The staff was friendly and helpful. When asked, the front desk would provide detailed, computer generated direction to restaurants and places of interest.

A concierge hospitality suite was available for breakfast and evening beverages and snacks on the 6th floor.

We did not use the pool or the exercise room, but they appeared proper.

We would recommend this hotel to others.

Room Tip: Tell the front desk of any special requirements, they were quite accommodating.
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medellin, Colombia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2013

Convenient hotel in Little rock, AR. Very close to the airport, nice roads around for a run, also very close to the city center (Downtown). The restaurant of the Hotel is very good, also very good breakfast. Very nice option for a Business Trip. The bed is very soft for me...... the only not a 5 point.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

Nice hotel especially versus the holiday inn express down the hill. Boston's is a great bar. Good food. Friendly front desk made check in easy Very close to airport. Clean rooms very good fitness center. Worth the price

Stayed August 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Little Rock-Airport-Conf Ctr

Address: 3201 Bankhead Dr., PO Box 95040, Little Rock, AR 72206
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Little Rock
#3 Romantic Hotel in Little Rock
#10 Family Hotel in Little Rock
#15 Business Hotel in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Little Rock-Airport-Conf Ctr 3*
Number of rooms: 201
Official Description (provided by the hotel):
We welcome you to Little Rock's beautiful, Holiday Inn Conference Center. From the lush landscaping garden area curbside to the 32' plasma HDTVs in the rooms, your experience will be phenomenal. Our hotel is located 1 mile from the airport with free shuttle, 7 minutes from downtown Little Rock including President Clinton Library and River Market and 12 mins from Burns Park and UALR. Wireless & wired free high-speed Internet is always free. Enjoy our executive and business level rooms, outdoor pool, fitness center, business center and atrium. Our staff is trained in ADA facilities with Opening Doors certification. Grab a bite at the famous Boston's restaurant & sports bar or the AV8 Cafe, Parking is free. We are close to Verizon arena, Bass Pro Shops and the new Outlet Malls. Our friendly employees take a special interest in our guests' comfort. We offer the 2nd largest Convention space in the City with the meetings promise of Holiday Inns insuring that your meeting, reunion and/or reception will be a true success, without surprises. Opened as all new in May of 2008 after a multi-million dollar 1 1/2 year reconstruction, we are continually ranked as one of the top hotels in the City for facilities and friendliness. ... more   less 
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Also Known As:
Holiday Inn Little Rock / Airport / Hotel Little Rock
Little Rock Holiday Inn

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