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“Manager was awful and rude” 1 of 5 stars
Review of Super 8 Little Rock/Otter Creek

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Super 8 Little Rock/Otter Creek
2.0 of 5 Hotel   |   11701 Interstate 30, Little Rock, AR 72209-7037 (Formerly La Quinta Inn)   |  
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Ranked #34 of 59 Hotels in Little Rock
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55 reviews from our community

Traveler rating
    15
    16
    12
    8
    4
See reviews for
14
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13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 weeks ago

This Hotel has been remodeled from the front desk and lobby to the refurbished hardwood floor rooms. Service is great. Most of the time the owner Andy is working the front desk. He is always helpful for anything I need from, info about the area or just making sure I have everything I need in my room. Flat screens in the room and great picture from what I believe is satellite TV. Bathrooms have been remodeled. The neighborhood is much safer than the three exits north of this one. Bass Pro shop is across the street. Just one exit north is plenty of places to eat and if you want a taste of the night life Electric Cowboy is there too. Bang for the buck this place is GREAT.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy P, Manager at Super 8 Little Rock/Otter Creek, responded to this review, 1 week ago
It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us such as great service, helpful staff (Andy), remodeled bathrooms, and safe neighborhood. Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are overjoyed to discover the positive impression we made with our service and hospitality. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

We stay here every time we go through Little Rock and usually have a great experience. This last time we were greeted by two cop cars so that made us feel a little uneasy. The rooms have been remodeled but it looked as though corners had been cut. The rooms were comfortable but the bathrooms looked as thought they had not been cleaned very well which makes you question how clean the rest of the room is.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy P, Manager at Super 8 Little Rock/Otter Creek, responded to this review, 2 weeks ago
Thank you for your review and comments regarding your stay. We appreciate how you have let us know what areas of our service impressed you such as the comfortable rooms and which were lacking such as the unclean bathroom. I hope that this will not deter you from enjoying our accommodations and services in the future.
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Holts Summit
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

We were passing through visiting family. With a six year old it's hard traveling but they were great clean and nice room.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy P, Manager at Super 8 Little Rock/Otter Creek, responded to this review, 3 weeks ago
Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. Thank you for taking the time to share your experience.
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Fountain, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 22, 2014

This hotel was value priced and still managed to have good features. There was a microwave/fridge in the room. Free WIFI is a must when travelling with two pre-teens as is a good selection of cable stations. The hotel had both. Both kids actually ate breakfast, which is high praise indeed from my picky eaters. The small, individual Belgian waffles were a big hit. It was in an ideal location at the juncture of I30 and I430 so it was easy to hop on either one and go as needed. My son also liked having Bass Pro right across the street. Only two things kept it from being 5 stars: 1. When they cleaned the room the first day, they left the melted ice in the ice bucket; 2. The shower was iffy for hot water. The kids had lukewarm water because they showered early when other guests were probably showering. I showered later and plenty of HOT water.

Room Tip: You will probably want to be at the back of the hotel away from the traffic noise of I30
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy P, Manager at Super 8 Little Rock/Otter Creek, responded to this review, 4 weeks ago
Thank you for taking the time to write this review and share your experience. It means a lot to hear from guests who are satisfied with all of our services and amenities (microwave/fridge, and free WIFI). We are also happy to hear that you found the location to be so convenient for your needs. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We thank you very much for letting us know so that we can effectively address this incident and ensure that it does not occur in the future. We want you to know that your voice is of utmost importance to us and we thank you again for taking the time to share your experience and impressions of our hotel!
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Hot Springs, Arkansas
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 14, 2014

Newly remodeled. We slept so great on the nice king size bed. Clerks were very friendly. It is right across the road from the Bass Pro Shop and sets off the interstate. Close and convenient if you are looking for a place to eat or shop. Even though it sets off the interstate, we didn't here highway traffic at all. Will stay there again.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andy P, Manager at Super 8 Little Rock/Otter Creek, responded to this review, December 20, 2014
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. We are also happy to hear that you found the location to be so convenient for your needs. We are so glad that your stay was peaceful and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Little Rock/Otter Creek

Address: 11701 Interstate 30, Little Rock, AR 72209-7037 (Formerly La Quinta Inn)
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Little Rock/Otter Creek 2*
Number of rooms: 150
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Also Known As:
La Quinta Inn Little Rock Otter Creek Area Hotel Little Rock
Little Rock La Quinta
La Quinta Little Rock

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