I have stayed here twice and both visits were very different. The first time I had a good experience with a nice room. The second visit was not as successful. Though the hotel is well located and easy access to downtown Little Rock, the location wasn't worth the hotel experience. The room I had was noisy, lacked a closet and had an very inadequate air conditioning system. The parking was difficult and due to multiple events at the hotel, check-in was lengthy and there were so many people checking in that I waited 10 minutes to get in an elevator.