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“Governor's - Little Rock” 5 of 5 stars
Review of BEST WESTERN PREMIER The Burgundy Hotel

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BEST WESTERN PREMIER The Burgundy Hotel
3.0 of 5 Hotel   |   1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)   |  
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Hotel amenities
Ranked #8 of 57 hotels in Little Rock
Fort Smith, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Governor's - Little Rock”
5 of 5 stars Reviewed August 16, 2013

Beautiful interior, well-indicating the overall experience at this hotel. In our opinion, it is deserving of more than 3-star rating. Only drawback: we do NOT like the overstuffed comforter that is in so many hotels now-days -- it is always too much!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
DellN thank you for the positive comments concerning the interior of our property. We appreciate your opinion concerning the comforters and we are deeply sorry that we did not meet your needs. We hope that you come visit us again , Robyn Macon AGM
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398 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Houston, TX
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed August 15, 2013

I stayed in a king suite in this hotel on the way to take my daughters to summer camp in Branson this summer. It was a charming, cosy hotel that with just a bit more effort -- like offering roll away beds and a nicer concession area -- could be special.

We got there during the transition for the restaurant from the outgoing Italian one to a fresher local foods type that had not opened yet. It should be interesting to see if the new one changes the "vibe." from recession to recovery. I don't really know about the real estate market in Little Rock, but it strikes me that this hotel may have been part of an upscale development vision that somewhat fell on hard times -- although the Art House type is a great walk-to amenity that seems to have survived.

The location is perfect for breaking our drive to camp into two days, so I imagine staying there again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
Travels-4fun-Mom we are delighted that we were able to accommodate you while take your daughter to summer camp. We are so happy that you found our property charming and hope that you come back to visit . Robyn Macon AGM
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Champaign, United States
1 review
5 of 5 stars Reviewed August 13, 2013

Stayed two nights here to attend a friend's wedding. The rooms are all suites and they are very nice! We used my room as the "ready room" for keeping the bride relaxed before the wedding. A large group of us also ate and drank in the hotel atrium after the wedding, then moved up to my room to continue the fun. The staff was extremely nice about letting us use the atrium, and the rooms must have great sound proofing as we did not get any noise complaints about our after-party that lasted until midnight. Staff was super friendly. If you have any sort of a tender stomach I'd stay away from the hot breakfast and stick with the yogurt, cereal, and fruit though...

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
Laura D thank you for expressing how nice our staff was during your special time. we do our best to make all of our guest feel extra special and your comments makes us know that we are succeeding . Robyn Macon AGM
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DeWitt, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2013 via mobile

Have been staying in Little Rock hotels for years and this was by far the best experience ever. The hotel is well kept, very attractive, pool area is lovely and private, breakfast great, rooms large and very nice. The staff couldn't have been nicer. I was with another adult and 5 year old and we were all impressed. This will be my go to hotel from now on.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
Traveling Grams -2 OMG! we love it when we completely satisfy our guest. We can't wait to have you back . Robyn Macon AGM
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Batesville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2013

We have stayed in Best Western Premier a number of times, not only because we like the hotel, but also because of the restaurant, Vesuvio's. The restaurant is changing, so we hope the new one will be as good as the last.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
Ira B we deeply appreciate all of our repeat guest and your comments are greatly appreciated . We cant wait until your next visit and you must checkout our new restaurant Table28 this time . Robyn Macon AGM
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Floresville, TX
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 7, 2013

We stopped in at this hotel on our way to Branson. This is a lovely little hotel. Nice little indoor courtyard. The people were very nice at check in. The rooms are LARGE! There is a couch and kitchen area in all of them. 4 people stayed in our room very comfortably. It is in nice neighborhood near restaurants, movies, etc. The breakfast was average for these hotels. The lady servicing the breakfast was very nice and helpful. The hotel is amazingly quiet. Don't take your screaming kids here - the noise will ECHO through the main courtyard area. The restaurant underwent a name change right after we were there - it was a good italian place. I can't comment on the new restaurant. It is handy to have somewhere to eat without leaving the hotel. I would highly recommend this hotel!

Room Tip: Second floor so you can ride the glass elevator! Tell them you do NOT want to be near the ice machi...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
Mepenny we appreciate your comments concerning our staff and the size of our sleeping rooms. We agree that our property is very quiet and comfortable . Please come back and visit . Robyn Macon AGM
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Russellville, United States
1 review
5 of 5 stars Reviewed August 6, 2013

Everything was wonderful - friendly helpful smiling staff, clean beautiful room with all the extras, super easy to find in a light traffic area. Six pillows on the bed (and no I didn't request extra). fireplace near the jacuzzi, the softest towels (and plenty of them)! Excellent breakfast - had both quick grab and go items and hot cooked items (the scrambled eggs with spinach and cheese was oh so yummy!).

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, August 18, 2013
Carla E. glad you found our property wonderful. Our smiling staff is always here to caterer to our guest and we work hard each day to ensure that you and all our guest feel welcomed . Were glad you found everything you need in our property . Robyn Macon AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel

Address: 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Little Rock
#5 Romantic Hotel in Little Rock
#7 Family Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER The Burgundy Hotel 3*
Official Description (provided by the hotel):
All Suites Boutique Hotel with Award Winning restaurant, Table28 featuring modern American cuisine. From the moment you enter our bright, New Orleans-inspired atrium you'll realize that you've never experienced an atmosphere quite like our Little Rock hotel's. We take luxurious hospitality seriously, and it's easy to see how we earned the coveted Best of the Best award three years running. ... more   less 
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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