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“Restaurant” 5 of 5 stars
Review of BEST WESTERN PREMIER The Burgundy Hotel

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BEST WESTERN PREMIER The Burgundy Hotel
3.5 of 5 Hotel   |   1501 Merrill Drive, Little Rock, AR 72211   |  
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Hotel amenities
Ranked #5 of 60 Hotels in Little Rock
Certificate of Excellence 2014
Greenwood, Mississippi
1 review
1 helpful vote 1 helpful vote
“Restaurant”
5 of 5 stars Reviewed November 25, 2012

Brenda is the best. She is an excellent cook, and she serves the best breakfast in the restaurant business. The food was delicious. She is a very pleasant person, and I would love to have her preparing my breakfast ever time I stay at Best Western Premier Governors Suites. The breakfast area was bombarded with people, and she never stopped serving with a smile. I heard another guest say that the breakfast was really good. The world needs more people like Brenda. Again, I must say that she is the BEST!!!!!!!
M&L Ross

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, December 7, 2012
We appreciate the wonderful comments you made about Brenda. We do hope to see u again very soon
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475 reviews from our community

Traveler rating
    341
    91
    19
    20
    4
See reviews for
148
102
27
138
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
El Dorado, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2012

I stayed in your lovely hotel with ISTA, I loved the rooms and the staff. Special thanks to Ms. Brenda she was very helpful and has a beautiful personality. Breakfast was wonderful, with one exception, there should be some beef or turkey on the line, everyone does not eat pork. I am looking forward to returning again in December and seeing Ms. Brenda. She is a plus to your hotel.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, December 7, 2012
Thank you for your wonderful comments concerning our hotel. Brenda is a valued employee and we are very happy that we have a wonderful person on our team. Please come and visit us again.
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OKC, OK
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 15, 2012

I picked this hotel because of the proximity to a party that we had been invited to over this past weekend. The property is very nice, very well kept. The rooms were clean and the decor was nice although the couch and chair in the suites are a little dated but still nice. It was a very quiet property and management was always on duty to answer any questions that we had which was very nice. The part we liked the best was the breakfast. Ms. Brenda was there and she was very kind and friendly. THEY HAVE REAL EGGS FOR BREAKFAST!!! It was all delicious!..If I every need a room in Little Rock again, I will chose this hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, November 16, 2012
Thank you so much for your kind comments. We hope that you indeed get the opportunity to come and vist us again.
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Vancouver, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

Loved this hotel. Comfortable beds, beautiful lobby and friendly staff. We especially visiting with Brenda, the kitchen manager, and enjoyed her delicious breakfast. Will stay there next time I am in little Rock. Very good value

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, November 12, 2012
We are so happy that we met your expectations . Our main focus is making each guest feel welcomed and comfortable. Please come back and visit us soon.
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Santee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

A really great hotel! Very clean, quiet and the staff was very professional. The rooms are large with very comfortable beds. Everything was clean, even the remote was placed in a bag that indicated "fresh remote". The kitchen manager, Brenda, is great. She greeted us with a smile and always made sure we had anything we needed. The breakfast was delicious, fresh eggs with portobello mushrooms and cheese, sausage, biscuits and gravy and much more! I will stay here again!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, November 12, 2012
Reading your comments really makes us proud. Our management team places lots of thought on fulfilling our guest needs. The morning breakfast is one amenity that we take great pride in ensuring that we have something available for everyone. Ms Brenda and her superior customer service just makes it even more of a delightful experience for our guest. Please come back to visit.
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Sunny South
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 5, 2012

We selected this hotel after reading other reviews on Trip Advisor. The location was excellent - very close to a large selection of shops and restaurants. The front desk staff was courteous and helpful. The rooms were lovely and well equipt (desk had a lamp w/charger outlets for cell phone etc.) for the business and/or vacation traveler. Great bed and shower!

The rooms are arranged around an atrium which can be a bit noisy, but we were not bothered after 9 pm on a weekend night. Buffet breakfast was the best!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, November 6, 2012
Thank you for clarifying the wonderful amenities that our hotel has to offer. We have thought of just about everything the business traveller would need and we appreciate you noticing our efforts . Please come back to see us for your next business needs or if it's just for pleasure. We welcome you.
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Berryville, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2012

I'm world traveled and i think this place is the best. The bed is VERY comfortable. It is super quiet. Sparking clean. Very nice furnishings. The staff is friendly. Brenda, the kitchen manager, is a gem and her food is outstanding. The best breakfast in a hotel i've ever had, like fresh spinach in the real eggs, etc. with atmosphere calm and sweet. The assistant manager, Robyn, went way out of her way to accommodate our needs. And nice plus to all that is being a couple blocks from Whole Foods and many other good eating places, altho it doesn't get much better then the Vesuvius restaurant in the hotel. We love staying there, it's such a treat.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review, November 6, 2012
We are so happy that you consider us your favorite hotel. We consider what we do each day as a team effort. We have tried to take our guest needs in consideration in every decision we make . Our ultimate goal is to offer superior service to every guest we encouter. We invite you to come back and visit us when ever the opportunity arrives.
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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel

Address: 1501 Merrill Drive, Little Rock, AR 72211
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Little Rock
#2 Family Hotel in Little Rock
#7 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PREMIER The Burgundy Hotel 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
All suites boutique hotel with award winning restaurant, Table28, featuring modern American cuisine. From the moment you enter our bright, New Orleans-inspired atrium you'll realize that you've never experienced an atmosphere quite like our Little Rock hotel's. We take luxurious hospitality seriously, and it's easy to see how we earned the coveted Best of the Best award three years running. ... more   less 
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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