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“Great in every way!” 5 of 5 stars
Review of Residence Inn Little Rock Downtown

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Residence Inn Little Rock Downtown
219 River Market Avenue, Little Rock, AR 72201   |  
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Earn Up To 25,000 Points
Ranked #4 of 57 Hotels in Little Rock
Dallas, Texas
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
17 helpful votes 17 helpful votes
“Great in every way!”
5 of 5 stars Reviewed July 27, 2013 via mobile

Terrific in every way! Brand new hotel! Delicious breakfast,clean and very modern rooms, beautiful outdoor pool, Viking grill and basketball court and kind and friendly staff; impressive job! We would definitely stay again and felt bad that we left as early as we did.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 29, 2013
We are very glad you spent your time in Little Rock with us, and are looking forward to your return. Thank you for all your kind comments.
Crystal Burkeen
Hotel Manager
501-376-7200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    70
    17
    2
    2
    0
See reviews for
29
26
2
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 27, 2013

I recently stayed in the Residence Inn for a business trip. It was a very pleasant stay. The dinners and the breakfasts were very good. The fitness room was well stocked for cardio and weights. The salt pool was very enjoyable also. Great location in easy walking distance to the River Market. The staff was extremely pleasant and helpful.

Stayed July 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 29, 2013
Thank you for the wonderful comments about our associates and our hotel. I am certainly pleased that you were able to join us for at least one of our evening social on Monday, Tuesday and Wednesday. We are so glad to know that you enjoyed all of our many amenities. We look forward to serving you again in the future.
Crystal Burkeen
Hotel Manager
501-376-7200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 23, 2013

We spent 2 nights here recently and will be back soon. This is a solidly built hotel with great facilities. It is one of the best hotels I have ever stayed in, and I have spent at least 100 nights in hotels all around the country, Canada, and the U.K. in the last year or so. The kitchen was well equipped, bed comfortable, and the hotel very quiet. Well done!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 27, 2013
We are honored to have received such a wonderful comment from someone whom stays away from home so many nights a year. We strive to be a home away from home as our ads say “It’s not a room it’s a Residence”. To us it’s not just an ad it is our way of life here in Little Rock!

Crystal Burkeen
Hotel Manager
501-376-7200
Crystal.Burkeen@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munford, Alabama
Top Contributor
74 reviews 74 reviews
9 hotel reviews
Reviews in 48 cities Reviews in 48 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 23, 2013

It there would have been something above excellent I would have given this hotel that! This was one of my best stays on my last trip. The hotel is new and very user friendly. It is right downtown and a very short walk to the market and Le Petite Roche...Breakfast was good and the service was great! I only wish I could have stayed here more that one night.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 27, 2013
What an awesome thought to be standing where “Le Petite Roche” or “Little Rock” was founded. We are certainly very proud of our new hotel and that you and your family enjoyed your stay here with us. We certainly want to invite you and your family back to see the rest of what “Le Petite Roche” has to offer. Give us a call and we will set you up with a reservation and plenty of activities and directions.
Crystal Burkeen
Hotel Manager
501-376-7200
Crystal.Burkeen@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed July 22, 2013

Hotel Staff was excellent and very friendly, I ask for directions to a local grocery store and the hotel manager personally brought the directions to my room. Hotel is modern, very clean, and a great price. You can tell I am picky from other reviews. The front dest staff go out of their way to ask if you need anything. Beds are very comfortable and a variety of pillows. Feels like home. Wouls definitely stay there again. i stayed at the peabody last two times (now the Marriott) and this is much nicer, Hotel opened 6 weeks ago.

Room Tip: One and two bedroom suites are hard to get as they are previously booked so If you want one don'...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 27, 2013
Thank you for your kind remarks about our associates! I will certainly relay the message to them. We look forward to seeing you again on your next visit to Little Rock. If there is anything else we can do for you just give us a call.
Crystal Burkeen
Hotel Manager
501-376-7200
Crystal.Burkeen@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2013

Yes. The rooms are very nice, but the customer service from the front desk is lacking. My children and I arrived at breakfast too late. No one communicated the time previously. (Should have been explained at check-in) Yes, it is posted but I must have misread the hours because the weekday and weekend hours are different. (checked in on a Sunday night, attempted to eat breakfast on a Monday morning) Got to stand with my hungry children in a room full of people eating breakfast while simply being told that I was too late. No attempt even to direct me to the nearest restaurant or grocery store. This is not a cheap hotel. We were maybe 15 minutes late. I'm quite sure someone was still in the kitchen and should have been able to accommodate us no matter whose error it was. Telling me about this evenings reception was not helpful. I'm sure my children and I can wait until 6PM to eat. So, sure...we'll come back then. NOT.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 27, 2013
I wanted to thank you for taking the time to share your experience at our hotel with us, without which we could not learn from our shortcomings and have the chance to become better at serving our guests. I apologize that we did not live up to your expectations while you were here. There is no excuse for not sharing breakfast times with a guest at check in and that will we addressed immediately.
I do hope you will accept my sincere apology and also trust in the fact that we are working hard to provide the exceptional guest experience that you should have at all Marriott properties. Please do not hesitate to contact me in the future if I can be of any assistance to you.

Crystal Burkeen
Hotel Manager
501-376-7200
Crystal.Burkeen@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 17, 2013 via mobile

Negatives:
*. Parking is a struggle.
*. I am not imprrssed with local night life.

Postives: Everything else!
The rooms are great, the staff is extremely friendly, they have free beer and wine at happy hour, what more could you want??

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RILittleRockDTAGM, Manager at Residence Inn Little Rock Downtown, responded to this review, July 18, 2013
Thank you for staying with us while you visited Little Rock. We are so glad to hear that you enjoyed our Monday, Tuesday and Wednesday night socials. We look forward to serving you again in the future.
At your service,
Crystal Burkeen—Hotel Manager
501-376-7200
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Little Rock Downtown

Address: 219 River Market Avenue, Little Rock, AR 72201
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 57 Hotels in Little Rock
Price Range (Based on Average Rates): $$
Number of rooms: 107
Official Description (provided by the hotel):
Set a pace that suits you at Residence Inn by Marriott® Little Rock Downtown. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Free Internet for connecting to work and the outside world. Free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening your body and soul. Relax and unwind when you want. And stay focused and productive when it's essential. At Residence Inn Little Rock Downtown, we'll make sure you thrive during your stay. ... more   less 
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