We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean hotel, great front desk and hosekeeping” 5 of 5 stars
Review of Comfort Inn & Suites Presidential

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Comfort Inn & Suites Presidential to your Saves list
Comfort Inn & Suites Presidential
2.5 of 5 Hotel   |   707 Interstate 30 Frontage Road, Little Rock, AR 72202   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #10 of 59 Hotels in Little Rock
Atlanta, Georgia
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Clean hotel, great front desk and hosekeeping”
5 of 5 stars Reviewed September 13, 2011 via mobile

Nice hotel with staff that was attentive. Housekeeping did an excellent job with room cleanliness.
I would definately stay here again when in Little Rock

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

226 reviews from our community

Traveler rating
    120
    67
    23
    9
    7
See reviews for
63
47
25
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Harrisburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2011

We stayed a week while my husband was in the hospital. The rooms were always clean, cool, and welcoming. The staff was very helpful and friendly. Breakfast was great
There were many choices and the staff was cheerful.
We will be back on vacation!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgmlr, Manager at Comfort Inn & Suites Presidential, responded to this review, September 8, 2011
Thank you so much for sharing your experienence with others. It is our goal to make each and every guest's stay as positive as yours. We hope to see you again!

Joel Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
5 of 5 stars Reviewed September 6, 2011

We were in town while my father was in the hospital. The staff were very courteous and accommodating during this uncertain time. The room was clean and comfortable. The breakfast was consistently great!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgmlr, Manager at Comfort Inn & Suites Presidential, responded to this review, September 8, 2011
Thank you so much for your feedback on your stay. We strive to make all guest's stay as positive as yours. Sharing your experienence with others helps the hotel and the traveling public. Joel Smith, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2011

We stayed here when passing through Little Rock. Our suite was great. It was room and a half sized - a semi seperate area had a recliner, pull out sofa, microwave, mini fridge and a big flat screen and the other area of the room had 2 queen beds, a desk and another flat screen! Great so the parents could watch one channel while the kids could watch another. Pool area was nice and was open late - until 11. The rate was very reasonable - about $100. Would definitely stay again.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2011

Needed a hotel for one night for 2 adults and 4 kids. Based on previous reviews, this hotel seemed to be the only one in Little Rock to fit the bill. We were surprised at how spacious the room was, and for a very good price (about $100). Room was very clean. Breakfast was very good. Would definitely stay again.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 1, 2011

On a recent trip to celebrate our 40th wedding anniversary, we had many choices of hotels to stay at – we decided to use the promotion of Choice Hotels of ‘stay two separate times and get one free night’. We used this promotion in the past and found this a great deal. We especially enjoy staying at Cambria Suites.

We were told because of a misunderstanding in our profile, we are not going to qualify for two free nights because we are ‘set up’ to receive Southwest points. We tried to fix this misunderstanding on the phone and by email and this has not worked to our satisfaction; therefore we are writing to you to see if you can assist us in this matter.

We are missing 3 stays on our profile online. Our most recent stays at the Cambria Suites in Plainfield, Indiana and the Comfort Inn at Little Rock, Arkansas are not listed on our profile. Our stay at Rio Rancho, New Mexico is not credited. We also sent this information to a ‘Clinton P’ (see enclosed letter to ‘Clinton P). We have reported this twice online.

Other than the hotel in Little Rock, we found the hotels to be accommodating and clean; especially the Cambria Suites in Madison, Wisconsin and Plainfield, Indiana. In Little Rock, we were put in a room that smelled like smoke and the desk personnel were uncaring and curt. We also were told we would be within walking distance of down town, but it certainly is not in walking distance. The rooms also are run down and not up to par and the neighborhood is not a very good one (and we know as we live in the Detroit area).

We had the option of staying at Best Western properties, with the same deal; but we chose Choice Hotels.

In the past, my husband was a Hilton Gold member for his travels for work. We are now traveling for vacations and visiting relatives. We would like to continue staying at Choice Hotels.

We stayed at Best Westerns and Holiday Inns on our recent 34 day trip. We stayed at hotels for about 25 days. We selected Choice Hotels at more than half of our trip. We will continue to stay at Choice Hotel properties and recommend them to our friends and family members, but will not do so if our stays are not honored and we are not given our two free nights as expected. WE ARE NOT STAYING AT CHOICE HOTELS ANY LONGER.

Every Choice Hotel we stayed at, we told the desk person that we were staying to ‘earn our free night’. None of these persons ever said - ‘oh no, it says on your description that you are registered for Southwest points; not for our stay two separate times and earn one free night promotion’. We also talked to customer service persons a few times on the phone to make sure we earned our points for that promotion. We never were told we were getting airline points instead of points toward a free night.

We registered online 2 times for the stay two different times get one free night. That is why we stayed at choice hotels.

We thought the airline points were extra. Every time we stayed we told the desk person we were doing the award night and were never told differently.

This is totally unacceptable. We do not need our want airline points. We would like our two free nights as we stayed at Choice Hotels for five separate stays in the qualifying period.

Stayed May 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgmlr, General Manager at Comfort Inn & Suites Presidential, responded to this review, July 9, 2011
We regret that this guest is having such problems with the Choice Brand in general. I am not sure why the customer support department of the Choice Privilages Program are not able to correct their problems. As for our individual hotel, we regret that this guest had issues with the condition of their room and the front desk did not follow through in the appropriate manner. I will e mail guest and offer to help with their CP problems however.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Villa, Illinois
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 17, 2011

This hotel is very relaxing and clean with a more modern decor than most Comfort Inns. As others have posted, it is on the edge of downtown and was not in an ideal waking area; however, it was within a quick driving distance to local attractions. The t.v. channel selection was decent, and we had no trouble using the free, wireless internet. We took advantage of using the laundry facilities (available on two of the floors) and enjoyed the outdoor pool on the very hot day. The breakfast room was spacious and well attended with an above average selection of adequate items to choose from. Our room was outside the elevator/ice machines, but we still slept well for the one night.

I have only one gripe—the hotel advertises that it is a non-smoking hotel. For the most part this is true, but it does, however, have designated smoking areas. One of these areas is the outside pool area. Luckily, no one smoked while we used the pool, but it would have really bothered me if someone was smoking—even although it is outside, it is not a huge area. Having ashtrays on the tables around the pool area is also not very appealing for a “non-smoking” hotel. Since the hotel’s smoking area policy didn’t end up affecting my family, and we enjoyed our stay, I still feel I have to review it as being above average for its class.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Inn & Suites Presidential? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites Presidential

Address: 707 Interstate 30 Frontage Road, Little Rock, AR 72202
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Little Rock
#6 Romantic Hotel in Little Rock
#11 Family Hotel in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Presidential 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Comfort Inn & Suites Presidential, a Little Rock hotel in the heart of downtown Little Rock, Arkansas. The hotel is conveniently located just a short walk from the William J. Clinton Presidential Library and Museum and the Clinton Presidential Park Bridge. Located in the heart of downtown, this Little Rock, AR hotel is near popular attractions like the Arkansas Museum of Science & History and the Little Rock Zoo. Enjoy a concert or sports event at Verizon Arena, only one-half mile away. For cultural events, entertainment or shopping, explore the nearby River Market District. The campus of the University of Arkansas at Little Rock is four miles away. Clinton National Airport is five miles from the hotel. There are several restaurants and lounges in the area. Be sure to visit the Blues Bar, located in the lobby. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites Presidential the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests of this non-smoking Little Rock, AR hotel are invited to enjoy many amenities, including a free weekday newspaper, free transportation to the airport and local points of interest within two miles of the hotel from 8 a.M. To 10 p.M., Fully equipped exercise room and seasonal outdoor saltwater pool. Business travelers will appreciate free wireless high-speed Internet access throughout the hotel, work desks, voice mail and a 24-hour business center with access to copy and fax services. The hotel has banquet and meeting facilities that accommodate up to 500 people for events and functions. All spacious guest rooms include 42-inch flat-screen televisions, coffee makers, hair dryers, irons, ironing boards and pay-per-view movies. Suites are equipped with microwaves and refrigerators. Pets are welcome with a small fee. Valet cleaning services and coin-operated laundry facilities are provided for guest convenience. Clean facilities and convenience are characteristics that you will come to expect as a guest of the Comfort Inn & Suites Presidential. Allow our friendly and professional staff to make your stay unforgettable while in the Little Rock, AR area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Choice Hotels, Booking.com, Expedia, Priceline, Odigeo and Tingo so you can book your Comfort Inn & Suites Presidential reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn & Suites Downtown Hotel Little Rock
Comfort Inn And Suites Downtown
Comfort Inn Downtown
Comfort Inn Little Rock
Little Rock Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites Presidential, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.