We had stayed at this hotel twice before our Christmas Day stay and had a good experience both times. The rooms are clean and large and the staff and amenities are great. Our Christmas stay was a little less enjoyable due to a snow/ice storm which came in that evening. The weather people had predicted the storm and we should have been more prepared for it as we traveled, however it would have been nice if the hotel had been more prepared, too. It would have helped if they had brought in a snow shovel or two to loan to people to help them dig out of the parking lot, as well as some salt or sand to spread at the exits to keep people from falling (both my husband and I fell at the rear exit to the parking lot). At 78 and almost 86 that is not a good thing. Luckily we were not hurt, although it took us 3 hours to get our car out of the parking lot. This was an usual event for Little Rock but our stay could have been better. This will not keep us from stopping there again on our way through Arkansas, hopefully during better weater.
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