Best mattresses around!! Bottled water always in the rooms!! Awesome and safe location!
A lot of turnover in staff. Sinks and bathtubs tend to always back up and not drain well (Disgusting)
I have been staying here monthly for over three years and have found the staff to always be courteous and professional. They try to treat you like an upper-end hotel should but fall short on consistency. Over the years I have been met with different waves of service that is always short-lived so I never know what to expect on my stays. I have had turn-down service offered once but never again, gift baskets for platinum membership, a beer when I showed up to check-in and more. Then there are times where there is nothing for months. It seems to me it is a budget thing and the manager doesn't plan ahead so it ends up being hot or cold depending on the time of year you are there.
A few shout outs of excellent service (and I am missing some) are Dennis at the front desk and Phil in the bar. Great guys that always go out of their way. It is appreciated.
- Official Description (provided by the hotel):
- Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more less
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- Also Known As:
- Crowne Plaza Little Rock Hotel Little Rock
- Little Rock Crowne Plaza