Best mattresses around!! Bottled water always in the rooms!! Awesome and safe location!
A lot of turnover in staff. Sinks and bathtubs tend to always back up and not drain well (Disgusting)
I have been staying here monthly for over three years and have found the staff to always be courteous and professional. They try to treat you like an upper-end hotel should but fall short on consistency. Over the years I have been met with different waves of service that is always short-lived so I never know what to expect on my stays. I have had turn-down service offered once but never again, gift baskets for platinum membership, a beer when I showed up to check-in and more. Then there are times where there is nothing for months. It seems to me it is a budget thing and the manager doesn't plan ahead so it ends up being hot or cold depending on the time of year you are there.
A few shout outs of excellent service (and I am missing some) are Dennis at the front desk and Phil in the bar. Great guys that always go out of their way. It is appreciated.